Clinical Customer Service Representative Cardiovascular Surgical ICU at Johns Hopkins Medicine

You Belong Here.Clinical Customer Service Representative Cardiovascular Surgical ICU Full time Evening Shift 40 hours. -work hours are 3pm - 11:30pm-every other weekend every other holidayThe Clinical Customer Service Representativeworks as the central point of contact on the care unit for patients families visitors and members of the health care team. This is a fast-paced position that requires professional friendly and efficient performance of the daily duties. The ideal candidate will possess the highest level of Customer Service skills knowledge of information & computer systems the ability to work and assist with Nursing staff & Administrative staff all in the effort to meet the needs of the unit department in accordance with Johns Hopkins Hospital policy and procedures.What awaits you:Our competitiveBenefit Packageis designed to support the well-being and financial security of our employees and includes:Full medical dental and vision plansPaid time off (PTO)Tuition reimbursement for you and your dependentsTell a friend and get paid with our Employee Referral Program Bonus!Qualifications:High School Diploma or equivalent.Minimum of 6 months in healthcare or office settingSubstantial interpersonal skills are needed to interact with patients families and medical staff.Ability to initiate and build positive relationships following Johns Hopkins Customer Service standards.Proficiency with Microsoft Word proficiency with presentation and spreadsheet software preferred.Ability to learn and incorporate a variety of clinical and administrative automated systems and software into daily work duties.Important Notices:***Authorization to Work in the United States:Applicants who require sponsorship now or in the futurewill not be considered for this positionSalary Range: Minimum $0/hour - Maximum $0/hour. In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.Johns Hopkins Health System and its affiliates are drug-free workplace employers.Required Experience:Unclear Seniority Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Full-Time Experience: years Vacancy: 1