Clinical Supervisor at Horizon Services

JOB TITLE:Clinical SupervisorLOCATION: San Mateo CA Palm AvenueEmployment Type:Full-timeJOB SUMMARYThe position as part of the program leadership will work in partnership with the Program Manager to provide leadership support and oversight for all elements of the clinical service and oversight of the clinical staffing roles including hiring training skills development coaching and enforcement of program rules. The position ensures adherence to all program and agency policies and procedures and collaborates with the Program Manager in developing and delivering high-quality client care in accordance with Horizon Services standards and applicable federal state and county regulations.PRIMARY ACCOUNTABILITIES & RESPONSIBILITIES:People Management- train and develop a high-performing teamClient Care- ensure a high level of services to clientsQA & Compliance- follows and adheres to program policies and mandated regulations as driven by Federal State and County contracts.People ManagementAssist in recruiting interviewing and hiring supervised positions in coordination with the Program Manager.Support in providing new hire orientation and training for all supervisorsProvide ongoing feedback to supervisees through individual clinical supervision meetings and clinical group supervision meetingsSupport Program Manager in the development of ROADs and professional development processes for supervisees.Develop maintain and ensure compliance with the employee and position handbooks for supervisesClinical Oversight:Serve as designated LPHA (Licensed Practitioner of Healing Arts) for assigned DMC-ODS funded program(s)Provide on-call consultation and support for supervisees during non-standard work hoursEnsure quality care for residents/beneficiaries consistent with regulatory standards and program policies and assist in the improvement of services as neededProvide crisis support intervention and de-escalation of conflict as neededEnsure orientation is provided for all new residents/beneficiaries within the required time frameDevelop knowledge of community resources related to such as health mental health finances case management and housing;Consult with clinical staff to support their assessment prioritization and planned case management referrals and facilitate connecting to off-site resources and care. Assist residents/beneficiaries to access outside services as needed/assignedSafety & Security of Staff and Residents/BeneficiariesProvide periodic inspection of grounds and facility to assure security and safetyMonitor residents/beneficiaries to ensure appropriate supervision and knowledge of residents/beneficiaries and activitiesFacilitate conflict resolution meetings with staff and residents/beneficiaries as neededPunctuality and attendance to perform duties as scheduledComply and enforce HSIs policies and proceduresEnforce/reinforce policies and procedures of the programs and assist in creation of updated policies and proceduresFacilitate regular individual meetings and group meetings with supervisees and team meetings as assignedSUCCESS COMPETENCIES FOR THE POSITION(competencies required to effectively perform the job)Builds Effective Teams - Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Establishes common objectives and a shared mindset. Creates a feeling of belonging and strong team morale. Fosters open dialogue and collaboration among the team.Service Delivery Provide a range of brief focused prevention treatment and recovery services as well as longer-term treatment and support for clients with persistent illnesses. Applies a person-based approach not disciplinarian and rules-drivenProblem Solving uses logic and methods to solve difficult problems with effective solutionslooks beyond the obvious and doesnt stop at the first answer.Optimizes Work Processes Knows the most effective and efficient processes to get things done with a focus on continuous improvement and delivery of services. Identifies and creates the processes necessary to get work done with the highest quality. Seeks ways to improve processes.Interpersonal Communication - Establishes rapport quickly and delivers communications that convey a clear understanding of the needs of different audiences: co-workers managers clients clients families care providers etc. Accepts responsibility for miscommunications ormisunderstandings. Listens actively and effectively: seeks first to understand.FUNCTIONAL/TECHNICAL SKILLS & KNOWLEDGE:(knowledge and skills required to perform the job)Experience with co-occurring in a residential settingDemonstrate ability to engage and support clients with challenging behaviorsAble to manage emotions and reactions to different situations. Stays calm and clear under pressure.Ability to work effectively both individually and as part of a diverse team.Experience with evidence-based practices and de-escalating residents/beneficiariesAbility to communicate effectively cross-functionally knows who needs to know what.Able to exercise good judgment and maintain healthy boundaries with clients.Able to stay awake and alert during shiftGood computer skills: Word data entry and writing reportsMust be able to physically assist beneficiaries who are undergoing seizure or other major withdrawal symptoms to include ambulatory escort to a Medical Center.QUALIFICATIONS: (education and work experience) Required: Knowledge of effective evidence-based interventions with co-occurring multi-cultural low-income populationsRequired: 2 years of experience working in drug/alcohol treatment services preferably at withdrawal management or residential level of care.Required: Completion of MA or MS in Clinical Counseling Psychology Marriage and Family Therapy or a related fieldRequired: Clinical License (MFT LPCC LCSW or related license) or completed hours and license eligiblePreferred: Meets BBS standards to provide clinical supervision to supervisees and sign clinical hours for BBSPreferred: 2 years of experience training staff on a variety of skills including (but not limited to) verbal de-escalation group milieu management/therapy and clinical skillsPreferred: 2 years of experience engaging clients in group-based activities and providing positive programming for clientsPreferred: 2 years of experience providing crisis intervention services in mental health treatment and/or drug and alcohol treatment facilitiesPreferred: 1 years of experience managing budgetary needs and expensesCPR/First Aid certification or completion within 6 months of hireValid California drivers license with a good driving record and car insurance PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee successfully performing the essential functions of this job (i.e. travel driving lifting etc.). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: Please use percent time spent in these requirements. Totals do not have to add to 100%.Standing and Walking:90% Close Vision andSitting:25%Talking and Hearing: (via phone/in person)100% Lifting (more than 20lbs):5%Travel10%Other:Job-related physical abilities:Must be able to stay awake and alert during the shift. Sleeping on the job is not permittedMust be able to physically assist clients in their efforts to exit the facility in case of emergencyMust be able to physically assist clients who are undergoing seizures or other major withdrawal symptoms to include ambulatory escort to a medical facility if necessaryMust be able to drive a passenger van and have a valid California drivers LicenseMust be able to use a standard telephone transfer calls take &relay messages.Job-related behaviors:Extensive knowledge of community resources related to mental health substance abuse health dental finances case management and housingAbility to effectively utilize verbal de-escalation techniquesAbility to train supervisees and other program staff in verbal de-escalation techniques effectivelyAbility to consult and collaborate with clinical staff to assess prioritize and plan case management referrals and facilitate connecting to care as neededAbility to communicate effectively with outside organizations to connect clients to the care they need as neededAbility to function as a team member and cooperate with other staff and agenciesAbility to listen to others and to act decisively on information receivedAbility to follow written and verbal directionsAbility to control emotions in situations of conflictAbility to handle stressful situations in a professional mannerAbility to process and develop appropriate conclusionsAbility to set priorities and carry through goals to completionAbility to train and supervise othersAbility to work with diverse populations and people with disabilitiesAbility to accurately document verbal and written information receivedAbility to maintain a positive attitudeFlexibility to work with program and schedule changesOther duties. Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.Compensation and BenefitsWe are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.100% Medical and dental Life and LTD for the employee and up to 50% for any dependents medical and dental coverage.PTO and Holiday pay.Retirement benefits after 6 months of service.Training and CEU opportunities.And of course the opportunity to meaningfully contribute to a team of mindful caring and passionate people at work every day!Salary:$75000K-80000k/annuallydepending on experience and qualifications. Available for a full-time position. Required Experience:Manager Key Skills CSS,Cloud Computing,Health Education,Actuary,Building Electrician Experience: years Vacancy: 1 Yearly Salary Salary: 75000 - 80000