Cloud Operation Engineer at Thales

Location: Austin United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds people cross borders energy become smarter and much more. More than 30000 organizations already rely on us to verify the identities of people and things grant access to digital services analyze vast quantities of information and encrypt data to make the connected world more secure.The job is to support our government cloud customers. This will be part of our Copilot/Foundation product.Essential FunctionsSupporting the company-defined AWS cloud strategy.Enjoying solving problems working with customers and have technical backgrounds from a variety of different fieldsCollaborating and working very closely with Site Reliability Engineering and Security teams.Providing general guidance on questions from internal customers to troubleshooting and reproducing complex performance issuesUnderstanding of infrastructure monitoring logging alerting release and configuration managementActively participating in change and incident management processes and coordinating several stakeholders.Ensuring day-to-day excellent support to internal engineering and services teams.Analyzing and solving operational problems across functional componentsMaking sure about continuous Thales AWS cloud improvements.Continuous automation to ease day to day.Ensure the security availability and reliability of the services implemented in the cloud.Support and troubleshoot overall cloud installations and upgradesRespond to general Cloud Ops requests Ensure security software is kept up to dateEnsure cloud platform security availability speed and reliabilityAnalyze the requirements and support organizations in their transition to cloud systemsMinimum RequirementsSkills and Abilities:3 to 5 years of experience in managing and handling Cloud (AWS)To succeed at this job you must have a strong customer focus and prior experience as a Cloud Operations Engineer or DevOps Engineer. Should have developer skills.You must have past experiences on Linux/Windows based OS experience in monitoring/logging like Datadog and Pagerduty.We would like someone to join our team who will have a strong customer focus and who is comfortable in an ambiguous ever-changings environment.Have experience with incident and change management process.We are looking for someone with excellent network analysis fundamentals robust troubleshooting skills with large-scale customer support systems and processes.Should have hands-on experience in Python Terraform Cloud Formation Gitlab etcEducation:Bachelors degree / MastersPreferred QualificationsSkills and Abilities:3 to 5 years of experience in managing and handling Cloud (AWS/GCP/Azure)Certification In cloudHave good development skills to automate day to day activities.Education:Bachelors degree / Masters degreeApplicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.#LI-Hybrid#LI-MG1This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified consistent with federal law state law and local ordinances.We are an equal opportunity employer including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin disability protected Veteran status age or any other characteristic protected by law.If you need an accommodation or assistance in order to apply for a position with Thales please contact us at .The reference Total Target Compensation (TTC) market range for this position inclusive of annual base salary and the variable compensation target is betweenTotal Target Cash (TTC) 107637.08 - 179395.13 USD AnnualThis reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including but not limited to the employees career path history competencies skills and performance as well as the companys annual salary budget the customers program requirements and the companys internal equity. Thales may offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.(For Internal candidate if you need more information please reach out to your HR Shared Service 1st Point)Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents including the following:Elective Health Dental Vision FSA/HSA Voluntary Life and AD&D Whole Group Life w/LTC Critical Illness Hospital Indemnity Accident Insurance Legal Plan Identity Theft and Pet InsuranceRetirement Savings Plan after 30 days of employment with a company contribution and a match and with no vesting periodCompany paid holidays and Paid Time OffCompany provided Life Insurance AD&D Disability Employee Assistance Plan and Well-being Program Key Skills Change Management,Software Deployment,Cloud Infrastructure,High Availability,IaaS,Firewall,Linux,Middleware,Jboss,Network Architecture,Scripting,Technical Support Employment Type : Full-Time Experience: years Vacancy: 1