Club Director at Boys & Girls Clubs of Greater St. Louis

Club Director

The Club Director is responsible for managing the daily operation of designated club site with primary concern of the highest levels of program quality and implementation of a programmatic outcome-driven Club experience and measurement strategy with daily data that drives the Formula for Impact, supervision of staff, community relations, membership and all related administration.

Qualifications

Experience: Minimum of three years of experience working with children in a group setting, management experience is a plus.

Licensing Requirements

Missouri Department of Health & Senior Services Medical Examination Report for Caregivers and Staff must meet acceptable standards from the State of Missouri, completed within 30 days of hire.

TB Risk Assessment and Examination completed within 30 days of hire.

Annual results of Family Care Safety Registry background screening must be deemed acceptable by the State of Missouri.

Annual results of nationwide background screening must meet barrier crimes standards for organizational membership with Boys & Girls Clubs or America.

Club Director ensures that all staff, including self, meets qualifications and ongoing training requirements per state licensing regulations (12 hrs. annually).

Physical Requirements

Able to lift, carry, push, pull, or roll up to 20-25 pounds.

Capable of prolonged, extensive, or considerable standing, walking, and speaking and occasional reaching, stooping, bending, kneeling, or crouching and working in front of PC monitor.

Expressing or exchanging ideas by means of the spoken word as well as convey detailed or important spoken instructions to other workers accurately, loudly, or quickly in addition to perceiving the nature of sounds at normal speaking levels and ability to receive detailed information through verbal communication and make fine discriminations in sounds is necessary for the safety of the children in the program.

The employee may be subject to both inside and outside environmental conditions. Inside weather conditions provides protection from weather conditions but not necessarily temperature changes and outside environmental conditions provides no effective protection from weather.

The employee may be subject to sufficient noise to cause the employee to shout in order to be heard above the ambient noise level.

Local travel as well as some regional travel is required in performance of duties.

Emotional/ Mental Demands of Work

Routine reporting and grant deadlines; variance in work volume.

Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Understands business implications of decisions; displays orientation to profitability; aligns work with strategic goals.

May handle emergency or crisis situations.

Manages the distraction of many interruptions without losing concentration or unduly disrupting programming.

Some weekend work is required.

Keeps current with best practices, resources, and materials.

Create opportunities for members to receive personalized assistance.

Exercise creativity and mental flexibility in presenting instruction and programming to accommodate members of widely varying learning styles, intellectual levels, and abilities.

Voicemail and e-mail are checked daily. Attends all meetings and events and notifies appropriate staff prior to missing a meeting/event and follows up to get important information.

Skills

Youth Development Skills

• Applies theories about how youth learn and develop in the domains of physical, social, emotional, cognitive, and creative to BGCSTL programming.
• Club Director establishes an environment that provides learning experiences that meet the needs, capabilities, and interests of each youth.
• Observes and assesses what youth know and can do in order to provide curriculum that meets their developmental learning needs.
• Works collaboratively with families and agencies/organizations to meet the needs of youth and encourage community's involvement with youth development.
• Establishes and maintains environments that manage risk, ensures safety, promotes physical and mental well-being, and encourages healthy lifestyles.
• Establishes supportive relationships with children and youth, works to guide and empower them as individuals as well as being part of a group.
• Actively participates in program planning, delivery, and evaluation of youth development programs.
• Demonstrates high levels of ethical conduct through actions to BGCSTL youth, families, and surrounding communities.
• Professionals increase their knowledge through ongoing training and education. Club Director understands responsibilities as a mandated reporter.

Management & Leadership Skills

• Attracts, retains, and motivates staff to work towards shared objectives; coach, direct and supervise employees in the most effective manner; and manage the performance of staff in order to achieve the goals of the department/Club.
• Club Director is a self-starter with a high level of enthusiasm, self-confidence, and a positive "can-do" attitude along balanced with humility and a humble approach.
• Club Director is an individual of unquestionable integrity whose professional and personal conduct reflects BGCSTL's values.

Planning & Organizational Skills

• Anticipates and predicts internal and external changes, trends, and influences in order to effectively allocate resources and implement appropriate Club initiatives.
• Creates workable, realistic plans for achieving desired outcomes.

Determination, Adaptability and Tenacity

• Anticipates and overcomes obstacles and exhibits resourcefulness and finds alternatives.
• Takes appropriate risks, learns from challenges, maintains positive outlook under pressure, and puts in extra effort when necessary.
• Maintains high performance levels when under pressure, and is able to maintain composure in the face of disappointment, criticism, or rejection.

Computer Skills

• Types accurately, enters information into a computerized system, and uses database management software specific to membership management provided by BGCSTL.
• Prior computer/PC experience using other word processing, spreadsheets, and database management systems is preferred. Microsoft Office programs a plus.

Resource Management

• Club Director possesses the ability to consistently focus on minimizing expenses while maximizing results.
• Analyzes and integrates financial information accurately to make decisions and set plans.

Verbal/Written Communication

• Speaks clearly and professionally in positive or negative situations; listens and gets clarification; respond well to questions; participates in meetings.
• Effectively communicate with supervisors, colleagues, parents, members, professional medical staff, volunteers, school/district personnel, and other community members.
• Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information as well as completes and submits reports as required.

Confidentiality

• Knowledgeable about member rights.
• Ensures an atmosphere which allows for the privacy, dignity and well-being of all members in a safe, secure environment.

Job Relationships

Treats members and their parents with dignity and respect at all times.

Fosters good working relationships with parents, staff, management, and other professionals in order to meet objectives.

Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.

Has regular contact with administrative and program team members as needed to maintain the fidelity of Club site and its programs.

Cooperates and works together with all co-workers; independently plans and completes job duties with minimal supervisory direction, including appropriate judgment.

Uses tactful, appropriate communications in sensitive and emotional situations. Follows appropriate chain of command to address concerns in a timely manner.

Develop and maintain the highest level of customer service relationship with members, parents, volunteers and all other professional partners.

Values and Strategic Behaviors

Mission

• Demonstrates commitment to the organization through words and actions.
• Makes decisions that are consistent with and support the mission.
• Exhibits passion for our work.
• Accepts accountability for sustainable results.
• Assures all actions are in the best interest of the organization.

Fun

• Welcome