Cobrand Acquisitions and Onboarding Product Manager at JPMorganChase

DescriptionAs the Cobrand Acquisitions and Onboarding Product Manager within the Cobrand Cards organization of Card Services a key business within Chases Consumer & Community Banking group you will collaborate with internal and external partners to deliver innovative secure and streamlined user experiences leveraging technical expertise in APIs and data integration.Job responsibilities:Strategy & Execution: Develop and execute strategies for digital card acquisition and onboarding focusing on both incremental improvements and transformational initiatives.Technical Delivery: Lead the design and delivery of API-based solutions and data integrations to support seamless customer onboarding and acquisition experiences.Partner Collaboration: Work closely with Cobrand Partners technology teams and third-party vendors to understand needs define requirements and deliver optimized digital journeys.User Experience Optimization: Evaluate and enhance partner digital journeys to maximize card acquisitions and streamline onboarding ensuring minimal friction and high conversion.Stakeholder Management: Build strong relationships across the organization and with external partners influencing product roadmaps and ensuring Cobrand Card considerations are prioritized.Project Management: Navigate complex organizations manage dependencies and create networks to accomplish critical objectives.Metrics & Analytics: Define and track KPIs for acquisition and onboarding features leveraging data analytics to inform product decisions and measure success.Agile Leadership: Lead refinement sessions write user stories and participate in Agile scrum events (Discovery Refinement Standups Sprint Planning Reviews Retrospectives).Customer Research: Sponsor and define customer research to validate engagement hypotheses and support product discovery.Production Oversight: Escalate and prioritize production defects participate in triage and oversee mitigation and remediation efforts.Required qualifications capabilities and skills:5 Years Technical Background: in financial services digital platforms and/or software development with a strong focus on API delivery and data integration.1 Years API & Data Expertise: working with and documenting requirements for APIs and diverse database technologies (SQL Oracle Cassandra etc.).Digital Product Experience: Background in digital user experiences product management and business cases for financial service products.Product Discovery: Positions key questions for feasibility study and consumer researchAgile Methodology: Strong understanding of Agile practices and experience leading initiatives from Discovery to Delivery including building roadmaps at a feature and strategic level.Jira and Jira Align: Experience creating epics and stories to communicate and manage business and technical requirements and appropriately parse work for deliveryPartner & Vendor Management: Familiarity working with vendors third-party partnerships and cross-functional teams.Communication Skills: Excellent verbal and written communication skills with the ability to influence decisions and present complex technical concepts to non-technical stakeholders.Self-Starter: Highly motivated collaborative and able to thrive in a fast-paced results-driven environment.Preferred qualifications capabilities and skills:Collaborative and relationship-oriented able to build trust across teams and with partners.Technically adept with hands-on experience in API design delivery and data management.Strong communicator able to translate technical requirements into actionable business solutions.Results-driven with a passion for optimizing digital user experiences and driving card acquisitions.Proactive problem solver comfortable initiating action and navigating ambiguity.Proficient in JIRA; familiarity with Visio PowerPoint and Excel preferred.Required Experience:IC Key Skills Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams Employment Type : Full-Time Experience: years Vacancy: 1