Collections Agent at Staffmark Group

Turn Tough Conversations Into Successful Solutions - Become Our Collections AgentIf you're a natural communicator who can balance professionalism with empathy, this role offers the chance to put your customer service and negotiation skills to work in a meaningful way. A mission-driven nonprofit organization dedicated to supporting individuals and families across the community is seeking a Collections Agent to join its growing team. In this role, you'll help resolve past-due balances, support financial accuracy, and contribute to the organization's long-term impact.Hours & PayPay: $20.00 per hourSchedule: Monday-Friday, 8:00 AM-5:00 PMEmployment Type: Temp-to-HireBenefitsAs a Staffmark employee, you'll receive weekly pay, medical, dental, and vision insurance, life insurance, 401(k), short-term disability, employee discounts, free staffing services, and more. These benefits help support your financial stability, work-life balance, and long-term career growth while you transition into a permanent role.Daily TasksMake outbound calls to customers with overdue accountsHandle inbound inquiries and provide clear, respectful supportNegotiate payment arrangements while maintaining compliance and professionalismRecord all interactions and updates accurately in the systemMaintain detailed account records and follow internal processes consistentlyRequirementsMinimum 1 year of collections experienceBackground in finance or collections preferredStrong phone presence with excellent communication and de-escalation skillsProfessional demeanor and customer-focused approachAccurate typing and data entry skillsReady to Make an Impact Through Skilled Communication?If you're driven, professional, and confident in handling collections conversations with care, this is your opportunity to move forward in your career. Click Apply Now to take the next step!The law requires employers with 30 or more employees at one or more sites in Minnesota to disclose in each job posting the starting salary range and a general description of all benefits and other compensation including health or retirement benefits, bonuses, or other financial benefits to be offered.After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About UsAt Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.