Analyst, Collections, Agency Accounting at Ocean Network Express

Job DescriptionJob DescriptionJob Family:Finance, Accounting & Corporate Job Title:Collections Analyst, Agency Accounting Location:Richmond, VA: This position will follow a hybrid work-from-home/office model, with at least three days per week spent in the office.Role Summary:Responsible for assisting in the collection, management, and resolution of outstanding invoices from past due accounts relating to global parent company agency activityAdditional Responsibilities:Coordinate the collection of agency receivables with the offshore teamAssist in the creation and maintenance of reporting tools to assist Accounts Receivable Management in reviewing overall collections performance Review and analyze outstanding reports to address problem accounts and identify areas of focus Work collaboratively with reconciliation and cashier teams to assist in collections efforts Monitor and ensure resolution of complex collection problems Work as a liaison between the sales team, collections team and the customer and assist in the development of a strategy for payment resolution of escalated accountsAssist with the production of critical reports to customers, sales team, and management on all relevant information related to past due accountsManage collection efforts for difficult or high-profile accounts Share essential collection information with team members/managementAnalyze collections processes to help identify inefficiencies and/or areas for improvementHandle other special projects and reporting as assigned Core Required Skills and Competencies:Ability to evaluate data, analyze, and problem solveResponsive and dependable with excellent follow-throughStrong communication, negotiation, and problem-solving skills a mustEffective and professional written and verbal communication skillsOutstanding attention to detail and accuracyHighly motivated with the ability to work independently and as a team member Excellent multi-tasking, time-management, and organizational skillsStrong analytical ability, acts objectively, and plans for long-term implicationsFunction-Specific Required Skills and Competencies:Knowledge of and experience in principles, practices, regulations, and procedures as they relate to B2B accounts receivable Advanced user of Microsoft Excel and proficient user of other Microsoft Office and G-Suite applicationsDirect and effective communicator external/internal customers and collections teamGeneral knowledge of container industry receivables is preferredRequired Minimum Years Experience:1-3 Function specificRequired Minimum Education:Associates degree preferredOcean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. At Ocean Network Express, we strive toward high-level results for all our employees and pride ourselves on identifying opportunities for internal movement and advancement of proven talent. If you’re interested in a career in the global transportation industry and are looking for growth and advancement opportunities, we encourage you to apply. We enjoy meeting candidates who are persistent in their own professional development.About Ocean Network Express (ONE)Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s sixth-largest container carrier with a fleet size of approximately 1.91 million TEU. Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of THE Alliance (THEA), a global ocean carrier consortium.For more information, please visit www.one-line.com #JILThis position will follow a hybrid work-from-home/office model, with at least three days per week spent in the office.