Collections Specialist at CommonWealth Central Credit Union

Job DescriptionJob DescriptionCollections SpecialistCollections Specialist: At CommonWealth, we serve the financial needs of more than 40,000 people who live or work in Santa Clara County. We are seeking candidates who share our value and commitment to building stronger communities through financial health – one member at a time. In addition to a competitive base salary, our compensation package includes:13 paid holidays17 days of Paid Time Off (PTO) during first year of employmentUp to 2% discounts on loans--including first mortgages*401(k) Plan with Company Match`Medical, dental, vision insuranceLong-term disability insuranceLife insuranceVoluntary insuranceEmployee assistance programFinancial Wellness benefits and resourcesTuition reimbursement and moreWe are currently accepting applications for a Collections Specialist based in our San Jose Corporate Office. As a Collections Specialist, your major responsibilities will include:Controlling delinquent loan accounts.Collecting delinquent loan payments and minimizing loss.Responsible for the management and control of assigned collections queues.Contacting delinquent accounts, taking appropriate actions as deemed necessary to bring accounts current. Analyzing financial situation of delinquent borrowers and using skip tracing tools to assist in locating delinquent members. Thoroughly documenting all collection activity within the collection notes.Reviewing and recommending delinquent loans for extension or workout options in accordance with policies and standards.Our ideal candidate will possess excellent knowledge of collections policies, procedures, and practices. Excellent written and verbal communication skills in addition to a professional appearance and demeanor are a must. Working knowledge of Word, internet use for skip tracing source. A minimum of one to two years' related collections experience is required. Previous collections experience in a credit union or financial services environment is a plus. Bilingual (Spanish/English) preferred. Pay Range: $26.50 - $33.00/hour; based on skills and experience. For immediate consideration, apply today! CommonWealth is an Equal Opportunity EmployerCompensation details: 26.5-33PIceb13e0e4546-25405-38360345