Collections Specialist (Spanish Bilingual) at Preferred Credit

COLLECTIONS SPECIALIST (SPANISH BILINGUAL)Must be in Southern NVand have reasonable commute to Las Vegas NV officedue to in-office requirements.SCHEDULE: Full-Time Monday-Friday 10:00am-7:00pm PST and every other Saturday 8:00am-12:00pm PST.COMPENSATION: Starting Pay $22 - $26 per hour. (The estimated range is the budgeted amount for this position. Final offers are based on various factors including skill set experience location qualifications and other job-related reasons.)WHO WILL SHINE IN THIS ROLEAre you looking for an opportunity to make a meaningful impact and build your career in a supportive people-first environment PCI is seeking a Bilingual Collections Specialist who is empathetic solution-oriented and driven to help customers resolve payment concerns in a respectful and professional manner. This is an exciting opportunity to work in a values-based organization where youll build positive customer relationships use your negation skills and contribute to PCIs success - all while growing a career and making a difference.WHAT YOULL DOEngage with customers to discuss overdue accounts and explore repayment options.Negotiate and establishes payment arrangements that support customer needs and company policies.Maintain detailed and accurate records of all interactions and agreements.Communicate via phone email and written correspondence to support timely collections.Collaborate with the team to monitor account status and escalate when necessary.WHAT WERE LOOKING FOR Must-Have Qualifications:High School diploma or GED with at least 2 years experience in customer service accounts receivable sales or a related field.Bilingual fluency in Spanish and English with strong verbal communication and effective negotiation skills.Confident phone presence and ability to manage high call volumes professionally and empathetically.Nice to have but not Required! (Well train you!): 1 year of collections experience.Prior experience in a call center setting.LOCATION & WORK SETTINGOffice Address: 628 Roosevelt Rd St. Cloud MN 56301Schedule: Full-Time MondayFriday 10:00am-7:00pm PST and every other Saturday 8:00am-12:00pm PSTWork Setting: In-OfficeCOMPETITIVE COMPENSATION & BENEFITSStarting Pay: $22-$26 per hour.The estimated range is the budgeted amount for this position. Final offers are based on various factors including skill set experience location qualifications and other job-related reasons.Bilingual Pay: Earn an additional $2.00 per hour for SpanishFluency!Additional Perks that Go the Extra Mile:Annual Discretionary Bonus Earned Safe & Sick Time (ESST)Paid Maternity & Paternity LeavePaid Time Off (PTO) & 8 Paid HolidaysDonation Matching & Paid Volunteer Time401(k) Match 100% of your deferrals up to 5%Tuition Reimbursement & Student Loan Match ProgramHOW TO APPLYIt only takes a couple minutes! Submit your resume on our website at EMPLOYMENT OPPORTUNITYPCI is an equal employment opportunity employer committed to diversity equity & inclusion. We make hiring decisions based on qualifications merit and business needs. If you need assistance or an accommodation due to disability please contact PCI HR at Required Experience:IC Key Skills Administrative Skills,Time Management,Diplomatic Skills,Listening Skill,Languages Fluency,Organizational Skill,Pressure Management,Discipline Skills,Communication,Relationship Management,Client Services,Flexibility,IT Skill,Orderly Condition,Secretarial Skill Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 22 - 26