Commercial Chief of Staff at Luminai

About LuminaiNearly every organization in the world relies on complex manual work to carry out critical internal processes. These are processes that keep the world going enrolling patients in a hospital underwriting loans inside a bank or processing new transactions for an airline. Yet most companies dont have enough resources to properly automate these tasks and are stuck in manual decades old way of doing things.At Luminaiwe develop technology to automate long-form organization wide workflows of any complexity easily and safely using AI. Luminai serves some of the worlds most critical organizations in sectors like Healthcare Finance and Telecommunication to delegate mission-critical workflows that previously required hands-on human involvement over to autonomous AI systems. Our approach combines frontier AI development with a purpose built workflow execution engine to achieve this goal.Weve raised significant amounts of capital (including some un-announced) from many of the best Silicon Valley VCs: General Catalyst YCombinator and investors including Kevin Weil (Chief Product Officer at OpenAI) Arash Ferdowsi (co-founder of Dropbox) Katie Stanton (former VP Global Media Twitter) and CEOs of companies including Flexport Notion Front Ramp and Twitch.The RoleAs Commercial Chief of Staff youll work directly with our CEO and Head of Sales to drive critical GTM initiatives that directly impact our 2026 revenue and pipeline goals. This is a high-leverage position where youll own key outcomes for the company.Key ResponsibilitiesStrategic Outreach & Campaigns Own the operational execution of major company momentsproduct launches partnership announcements customer case studies Identify creative non-obvious ways to create pipeline through events content and community Ideate and execute on customer conferences taking the idea 01 and then building a playbook on itCustomer Intelligence & Deal Support Conduct deep research on target accounts before key sales conversationsorg structure strategic priorities competitive landscape decision-makers Create compelling customized materials that arm sales with insights and differentiation Support strategic deal cycles with research analysis and coordination GTM Operations Build scalable processes and playbooks that allow the commercial team to move faster Introduce new tooling and agents creating leverage through technology Track and report on key GTM metrics; surface insights that drive decisions Be the connective tissue between sales marketing product and leadershipensuring alignment and smooth executionWhat Were Looking For 4 years of experience in business operations strategy & ops management consulting or a generalist role at a high-growth startup Commercial orientation: you understand how businesses make money think about pipeline and revenue and have a natural inclination toward customer-facing work Execution over strategy: youd rather get something done than talk about it. Youre resourceful scrappy and relentlessly practical Ownership mentality: you dont wait to be told what to do. Given an objective you figure out the path and executeadapting as you learn Strong communication: you can coordinate across teams manage external partners and communicate clearly with executives Analytical capability: youre comfortable in spreadsheets and can turn data into insights. Bonus if you have SQL or similar skills Thrives in ambiguity: youre energized by fast-moving environments where priorities shift and you need to figure things out on the flyNice to Have Experience at a Series A - C B2B startup particularly in enterprise software Background in consulting (McKinsey Bain BCG or similar) Exposure to and interest in healthcareWhy This Role High impact: Youll directly shape how we build pipeline and scale revenue. Your work will be visible at the highest levels of the company Learning & growth: Work alongside experienced operators and executives. This is a launchpad for future leadership roles in GTM strategy or general management Ownership & autonomy: We trust people to own outcomes. Youll have the freedom to run your initiatives and the support to succeed Mission that matters: Healthcare is broken. Were building AI that makes it work. Every deal we close means better patient outcomes.Required Experience:Senior IC Key Skills Compliance Management,Customer Retention,Quality Assurance,Customer Service,Extensive Knowledge,Account Management,Front Office,Telephone Calls,Needs Analysis,Cold calls,Business Relationships,Customer Complaints,Sales Goals,Sales Process,New Clients Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 120 - 150