Commercial HVAC Service Manager at Sunburst Mechanical, Inc.

Job Description Job Description

Delegating Service Department needs such as reviewing scheduling of jobs for potential conflicts, parts needed, or technician assignments. Evaluating its efficiency daily in the morning and evening.

Handling customer complaints, concerns, and constructive feedback in a professional manner

Estimating any jobs or projects of a Service Department manner including service repairs, maintenances, or installations of new equipment vs. repairs daily.

Complete possible high problematic service calls i.e. multiple callbacks, V.I.P. calls, and higher skilled equipment as needed.

Processing new orders and maintaining inventory in conjunction with other employees.

Evaluating new pricing on a quarterly basis and yearly basis

Interviewing and hiring new service technicians and/or leading employee reviews of service technicians.

Training new service technicians whether it be by yourself or another team member

Communicating with constructive feedback to service technicians by doing "drop ins" and inspecting repairs

Organizing training meetings to provide the best possible service

Organizing safety meetings quarterly

Communicating any service technicians needs or concerns to management team

Over all making sure the customer get the best experience every interaction with a Sunburst Team Member.

Company Description We are looking for highly motivated individuals wanting to grow and learn in the commercial, residential and multi-family housing HVAC market. Must be able to pass background checks and have a clean MVR. We offer performance bonuses, paid holidays, paid time off, retirement, health insurance, and company vehicle.

We have the work! Just need you and a good attitude. Company Description We are looking for highly motivated individuals wanting to grow and learn in the commercial, residential and multi-family housing HVAC market. Must be able to pass background checks and have a clean MVR. We offer performance bonuses, paid holidays, paid time off, retirement, health insurance, and company vehicle. We have the work! Just need you and a good attitude.