Commercial Lines Account Manager at The Jonus Group

Job DescriptionA Commercial Lines Account Manager at an independent insurance agency plays a pivotal role in managing and servicing commercial insurance accounts. This position requires a blend of technical insurance knowledge client relationship management and administrative skills. Below is a comprehensive overview of the typical responsibilities qualifications and skills associated with this role. Key ResponsibilitiesClient Relationship Management: Serve as the primary liaison between clients insurance carriers and internal teams ensuring client needs are met promptly and effectively.Policy Administration: Handle all aspects of policy management including quoting binding issuing certificates processing endorsements and managing renewals.Coverage Analysis: Review and analyze clients insurance needs providing consultative advice on coverage options exclusions and exposures.Documentation and Record-Keeping: Maintain accurate and up-to-date client records in the agency management system documenting all communications and transactions.Collaboration with Producers: Work closely with producers to support new business development and ensure seamless service delivery to clients.Client Education: Educate clients on policy terms audit procedures and risk management strategies to help them make informed decisions. Qualifications and SkillsLicensing: Active Property & Casualty insurance license is typically required.Experience: Prior experience in commercial lines account management preferably within an independent agency settingTechnical Proficiency: Familiarity with agency management systems (e.g. Applied Epic AMS360) and proficiency in Microsoft Office Suite.Communication Skills: Excellent verbal and written communication abilities to interact effectively with clients and team members.Organizational Skills: Strong attention to detail and the ability to manage multiple tasks and deadlines efficiently.Problem-Solving Abilities: Capacity to address and resolve client issues and coverage questions promptly and accurately Ideal Candidate AttributesClient-Focused: Demonstrates a commitment to providing exceptional service and building long-term client relationships.Team-Oriented: Collaborates effectively with colleagues and contributes to a positive team environment.Adaptable: Able to adjust to changing client needs and industry developments.Continuous Learner: Engages in ongoing professional development to stay current with insurance products and regulations.#LI-RM10#INDTJG-STRequired Experience:Manager Key Skills Administration,Facilities Management,Advocacy,Aerospace,Cloud Computing,Back Office Employment Type : Full-Time Experience: years Vacancy: 1