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Commercial Lines Associate Client Representaive at World Insurance Associates.
World Insurance Associates.
West Des Moines, IA
Administration
Posted 0 days ago
Job Description
Company OverviewWorld Insurance Associates (World) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes modernize their benefits programs and help them achieve their long-term financial goals.Founded in 2011 World is one of the fastest-growing Top 25 insurance brokers in the U.S. with nearly 3000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance surety and fidelity bonding employee and executive benefits investment advisory and retirement plan services and payroll & HR solutions.Position SummaryThe Associate Client Representative supports the daily management of a high-volume Commercial Lines bookofselectbusiness. Under the direction of a lead servicer this positionconsistently providesexcellent customer service to external and internal clients to ensure client satisfaction and retention.Primary ResponsibilitiesSupports leadservicerin effectively managing a high-volume book of business ensuring all required tasks are completed accurately and on-time to meet theclientneeds.Set up andmaintainaccurateaccount details contacts and policy information in EPICAttach organize and name documents in EPICLeverage templates and system generated letters and forms to produce standard communications to clients and carriers including BOR proposal letters change requestsproofs of insuranceetc.Endorse policy in EPICCreate activities in EPIC and assign applicableteam-member.Order loss runsPosition Specific Skills/QualificationsWork Experience0-2 years experience inCommercialProperty and CasualtyProfessional Licenses/CertificationsLicensed or obtaining state Property & Casualty insurance licensewithin a specifiedtime frameEssential Skills/CompetenciesKnowledge of Excel Word and other MS Office products to include basic formattingAble to learn coverage fundamentals.Dedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems.Seeksto obtain industry information new product information coverage and technology to continuously improveknowledgeperformance.Strong written oral and interpersonal communication skills.Able to follow a well-established and familiar set of activities and/orprocessto derive a solution.Sets priorities and manages workflow to ensure effectivetimely and efficient service delivery.Works to achieve statedobjectivesanddeliversresultsatthe close direction of a senior team member.EducationHS Diploma or equivalentPhysical Demands & Working ConditionsOffice work involves working at a desk most of the time using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of forcefrequentlyto lift carry push pull or otherwise move objects. Typing grasping and repetitive motion typically isrequiredevery day andwalking and standingarerequiredoccasionally.Equal Employment OpportunityAt World Insurance Associates (WIA) we celebrate and support our differences. We know employing a team rich in diverse thoughts experiences and opinions allows our employees our products and our community to flourish. WIA is honored to be an equalopportunityworkplace. We are dedicated to equal employment opportunities regardless of race color ancestry religion sex national orientation age citizenship marital status disability gender identity sexual orientation or Veteran addition WIA makes reasonable accommodationsto knownphysical or mental limitations of an otherwise qualified applicant or employee with a disability unless the accommodationwould imposean undue hardship on the operation of our business.#LI-MF1 Required Experience:Manager Key Skills Building Construction,Logistics & Procurement,Account Management,Communication,Client Services,Jboss Employment Type : Full-Time Experience: years Vacancy: 1
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