Commercial Lines Customer Service Representative at Squaremouth

Commercial Lines Customer Service Representative

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

The Commercial Lines Customer Service Representative is responsible for the day-to-day servicing of specific accounts at the direction of the Account Executive and/or Producer. This position requires direct interaction with clients, Account Executives, Producers, insurance companies, finance companies and various departments within the HUB organization.

Essential duties and responsibilities include:

• Issue auto ID cards, binders, certificates & Evidence of Property
• Order loss runs and input information
• Order MVRs and E Mods
• Process change requests and cancelations suspense and follow up, check and scan when received
• Audits including checking rates, ordering worksheets and invoicing
• Support Account Manager and Account Executives - provide updates once policy is bound (update future application and pull over to current)
• Process new business and renewals
• Set up/update billing information
• Scan and input all correspondence into paperless file
• Email signed forms to carrier
• Invoices
• Prepare policies to be delivered
• Reconcile fleet schedules
• Prepare tabs for proposals
• Agent of record letters
• Finance agreement quotes
• Renewal of all policies
• Additional administrative duties general scanning, mail, phone support
• Assist as needed with various projects
• Handle claims intake for the unit

Requirements:

• High school diploma or equivalent
• 1-2+ years of Commercial Lines experience preferred
• Active Property and Casualty License is preferred or must be willing to complete licensing requirements within 60 days of hire if not already obtained
• Strong computer skills and proficient with various software programs
• Must have excellent written and verbal communication
• Organized and highly detail-oriented

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.