Commercial Lines Practice Leader at Squaremouth

Commercial Lines Practice Leader

The Commercial Lines Practice Leader position is a critical leader for HUB Southwest and important to the company's ongoing success and efficiency in sales, customer service and marketing. As the CL Practice Leader, you're responsible for the strategic oversight of product offerings, implementation, new business development, account retention, and the successful mentoring and development of our CL staff. The position reports directly to the Regional President and is a member of the Southwest Executive Leadership Team. Direct reports include but are not limited to the following: CL Service Leaders in NM and AZ, Claims Leader, and Surety Service leader.

Job Responsibilities

Leadership accountabilities for new business and client service

Provide a vision and growth plan for how the company will remain profitable and how your team will expand its capabilities in small, mid-market, and specialty/complex commercial lines offerings

Create positive synergy with Employee Benefits, Personal Lines, and RPW practices to encourage cross-selling

Establish a positive culture dependent on maximizing the strengths of each employee; concentrate on ways to fully integrate all the P&C team members who work amongst sales, account service, claims, risk management, and compliance

Drive consistent and predictable long term, profitable client relationships and support prospective relationship development, including serving as an Executive Sponsor to our key accounts

Work closely with our CMO to manage insurance carrier access and support as needed, along with market relationship development to find new products and services for clients and prospects, and maintain knowledge of CL carriers product and service level differentiation

Ability to engage corporate resources to support departments including sales and marketing, information technology, accounting and finance, human resources, and facilities management

Work with regional executive team to identify possible agency acquisitions

Support the development and management of department budget and expenses per corporate guidelines

Influence and support annual operating plan and initiatives

Strategize with Sales Leaders and Operations Managers to retain business year over year; enhancing Value Proposition, Stewardship process and Account Management services

Work closely with our Sales Leader to develop internal resources/experts to assist all producers in closing business

Support the sales leadership and operations leaders on recruiting and hiring new producers and key Account Executives

Exercises expense control and maximize revenues and net operating income in compliance with corporate guidelines

Ensures continuous development of products and service offerings aligned with identified needs of customers in the market segments

Assist/Advise the development of sales and marketing strategies along with communications to optimize HUB's position in the marketplace

Champion the internal and external HUB "brand" and positioning in the market

Positively and proactively represent HUB in meetings, seminars, trade shows, networking events, and in community events/boards/committees

Qualifications

At least 15 years of commercial lines insurance experience; majority must be within an agency, brokerage or consulting firm

Demonstrated track record as a Managing Producer, Client Service/Account Executive or Team Leader in developing a consultative sales platform for sales and account management

Specialty lines experience a plus

Be a hands-on manager; enjoys mentoring and direct management of staff; also, desire to continue generating new business

Can institute effective employee development procedures which address training, processes and procedures, E&O avoidance, continuing education, recruiting, hiring and disciplinary actions

Understand ways to distinguish insurance brokerages through customer service, technology and special product offerings, association marketing, client communication strategies and alternative funding programs

Must have willingness to partner with other business lines to maximize bottom line to the region

Proven progressive sales track record in driving new business results

A consultative, positive and resourceful approach to dealing with prospect, clients and associates

Strong visibility within the local and national insurance communities

Highly developed organization and time management skills

Must be willing to travel given operations across the region

Excellent listening skills

Strong written and verbal communications

Strong degree of self motivation

Demonstrated ability to lead/motivate others

Is influential and persuasive with the ability to partner across HUB and work well with segment and other channel leaders

Required Experience: More than 15 years of relevant experience

Required Travel: Up to 50%

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.