Commercial Operations Manager at WM

DescriptionOperations Manager / Transportation ManagerWe are seeking an experienced Operations Manager or Transportation Manager to lead and support our field-based driver teams. This role involves overseeing daily transportation operations conducting route observations and ride-along and fostering a strong safety-first culture.The ideal candidate will have:A solid background in DOT regulations and transportation logisticsStrong leadership skills with the ability to build relationships and engage with the teamA passion for coaching mentoring and developing driversPreferred Experience:In-depth knowledge of DOT complianceProven success in managing driver teamsExcellent coaching and mentoring abilitiesI. Job SummaryThis role is responsible for Onboarding Developing Coaching Mentoring and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.II. Essential Duties and ResponsibilitiesEnsuring new frontline employees have tools instruction and feedback for successful daily dutiesMeet with new frontline employees daily to ensure consistent communication and support of onboardingProvide timely and consistent touchpoints with frontline employees.Regular review of best practices to enhance daily performanceFocus on understanding and progress of frontline employee career goalsIdentify and address improvement opportunities and collaborate with frontline employees to ensure continued successActively practice and seek feedback on coaching conversations.Lead by example to ensure safety practices are paramount with each employee andTeaching and developing an understanding of the WM WayConducts Root Cause Investigations for all injuries and incidents ensuring consistent discipline and retraining.Documents and maintains records required by regulatory agencies such as the Department of Transportation.Reviews and audits documentation related to route operations daily (e.g. DVIRs driver time and attendance open tickets) following up where appropriate.Visits customers and customer sites to evaluate and resolve safety issues seeking service alternatives where appropriate.III. QualificationsA. Required QualificationsAssociates Degree or in lieu of a degreeHigh School Diploma (accredited) and two (2) years of relevant work experience.Must be at least 18 years of ageLegally eligible to work in the country where the position is locatedDrivers LicenseB. Preferred QualificationsSuccessful completion of the WM Operations Manager Trainee programIV. Physical RequirementsListed below are key points regarding physical demands physical and occupational risks and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers phones copy machines etc.V. BenefitsAt WM each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability. As well as a Stock Purchase Plan Company match on 401K and more! Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site.If this sounds like the opportunity that you have been looking for please click Apply.Required Experience:Manager Key Skills Forecasting,Hyperion,Cost Management,Construction Estimating,QlikView,Bus Driving,Analysis Skills,HubSpot,Salesforce,Market Research,negotiation,Financial Planning Employment Type : Full-Time Experience: years Vacancy: 1