Commercial Support Analyst at Nucor

Job DetailsDivision: Nucor Business TechnologyLocation: Dallas TX United StatesOther Available Locations: any Nucor locationWelcome to Nucor where our unique culture sets us apart. Joining Nucor means becoming part of North Americas largest steel and steel products manufacturer offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continents largest recycler. Our vibrant culture built on personal connections and teamwork empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety efficiency and meaningful personal connections define every day enriching both our teammates and the communities we serve.Nucor supports its teammates with top-tier benefits like Medical Dental Vision and Disability Insurance 401K and Roth accounts Profit sharing Pay-for-performance bonuses Paid parental leave Tuition reimbursement Stock program Scholarships and more.Basic Job Functions: Nucor Business Technology (NBT) is seeking a qualified candidate to join our Support Team as a Support Analyst assisting our Commercial and Shipping teammates.The responsibilities of this role include but are not limited to:Work directly with division team members to provide day-to-day business support of all related manufacturing tools including Oracle EBS OTM and other related systemsTroubleshoot and provide guidance and solutions for day-to-day problems faced by business users during the Sales and Shipping processes.Provide solutions to existing and new business requirements to enhance the solution and user experience.This is a fulltime permanent position with the Nucor Business Technology team based in Dallas TX. Teammate preferred location is Dallas but may be based in Charlotte or any Nucor division with the agreement of that division. Project related overnight travel as needed up to 25%.Safety is the most important part of all jobs within Nucor; therefore candidates must be able to demonstrate the ability to initiate lead and uphold safety policies practices procedures and housekeeping standards at all times.Minimum Qualifications: 2 yearsexperience with supporting Oracle EBS OTM Carrier Point or other Enterprise business systems.Able to manage multiple tasks and priorities with minimal supervision based on urgency and impact.Associates Degree Bachelors Degree or equivalent experience.Proficient business process experience in areas such as Order Management Pricing Shipping and Returns.Preferred Qualifications: Experience working with Oracle EBS OTM Carrier Point PSI or other MES SystemsExperience with troubleshooting and problem solving user computer problems in a team environment 3 years experience working with metals manufacturingExperience with Oracle EBS SQL or other analytical tools to run queries to determine root cause of problems and help drive resolution of recurring issuesNucor is an Equal Opportunity/Affirmative Action Employer M/F/Disabled/Vets and a drug free workplaceRequired Experience:IC Key Skills IT Experience,Problem Management,Desktop Support,Citrix,Mobile Devices,Windows,Customer Support,Help Desk,Operating Systems,Technical Support,Troubleshooting,Application Support Employment Type : Full Time Experience: years Vacancy: 1