Communications Assistant at FF Inc

Communications AssistantLocation: Los Angeles CAEmployment Type: Full-TimeAbout the RoleWe are looking for a friendly organized and detail-oriented Communications Assistant to serve as a key point of contact between our company customers and this role you will assist with day-to-day communication respond to inquiries help manage customer interactions and ensure clear consistent messaging across all channels. This position is ideal for someone who enjoys speaking with people solving problems and supporting customers in a professional setting.Key ResponsibilitiesRespond to customer inquiries via phone email or in-person communicationProvide accurate information about products services schedules and company policiesAssist with resolving customer concerns or escalating issues when neededMaintain a positive helpful and professional tone in all interactionsCoordinate communication between internal teams and customers to ensure timely follow-upsTrack and document customer communication requests and feedbackSupport appointment scheduling confirmations and customer remindersAssist with preparing simple customer-facing updates notices or FAQsHelp maintain organization of contact lists communication logs and customer recordsQualificationsStrong verbal and written communication skillsFriendly and professional customer-facing demeanorAbility to stay calm and helpful during busy periodsStrong organizational skills and attention to detailBasic computer and data-entry skillsPrevious experience in customer service administrative support or communication roles is helpful but not requiredReliable punctual and comfortable working in a fast-paced environmentWhat We OfferCompetitive pay with bonus potentialTraining to ensure you feel confident in customer communication proceduresOpportunities for growth into communications operations or customer experience rolesSupportive team-oriented environmentIdeal CandidateYou will succeed in this role if you enjoy helping people communicating clearly and acting as a dependable link between customers and the team. If youre patient organized and customer-focused this position offers a great long-term path.Required Skills:live eventslivecustomerengagesalesretailactivationseventscommunication Key Skills Internal Control,Accounting And Auditing,Accounts Handling,General Services,Elevator,Brand Experience: years Vacancy: 1 Monthly Salary Salary: 50000 - 60000