Communications Manager at CommonSpirit Health

Where Youll WorkBaylor St. Lukes Medical Center is an 881-bed quaternary care academic medical center that is a joint venture between Baylor College of Medicine and CHI St. Lukes Health. Located in the Texas Medical Center the hospital is the home of the Texas Heart Institute a cardiovascular research and education institution founded in 1962 by Denton A. Cooley MD. The hospital was the first facility in Texas and the Southwest designated a Magnet hospital for Nursing Excellence by the American Nurses Credentialing Center receiving the award five consecutive times. Baylor St. Lukes also has three community emergency centers offering adult and pediatric care for the Greater Houston area.#LI-CHIJob Summary and ResponsibilitiesWe are currently in search of a dynamic passionate and skilled Communications Manager to join the Houston market as part of the broader South Region team. This role will be reporting to the Market Director and will be instrumental in shaping and executing marketing and communication strategies within the market. The Communications Manager provides leadership and support for marketing and communications efforts in support of clinics facilities and services. The role works in coordination and under the direction and alignment with the region and system marketing & communications leadership teams respectively.Essential FunctionDevelop and implement comprehensive internal & external communication strategies and plans to effectively communicate the organizations mission values and regional key messages to stakeholders employees other internal audiences (e.g. physicians nurses volunteers etc.) and the markets we serve. Function as a point of contact for media inquiries to ensure that relationships with media representatives and outlets are managed including proactive media pitches press releases and media kits to generate positive media coverage.Develop and implement crisis communication plans to effectively manage and respond to potential crises oremergencies.Develop and execute public relations strategies to enhance the companys brand and reputation within the communities we serve and across key stakeholders including community organizations government agencies and industry associations. Develop strategies to monitor manage and enhance the organizations reputation in the healthcare industry and the communities we serve while addressing any negative sentiment or misinformation. Support executive visibility initiatives including media interviews speaking engagements and industry conferences.Develop and implement strategies to effectively manage and mitigate potential issues or crises that may impact the companys reputation. Oversee the development and production of external communication materials including brochures newsletters website content and social media posts.Develop and implement strategies to engage and communicate with external stakeholders such as patients families community members and referring physicians. Lead and manage a team of communication professionals providing guidance mentorship and professional development opportunities.Develop and implement strategies to enhance employee engagement and satisfaction within the region. Oversee the management and maintenance of internal communication channels.Develop and implement strategies to enhance leadership communication within the region. Oversee the development and production of internal communication materials including newsletters memos presentations and videos.Develop and implement communication plans to effectively communicate organizational changes such as mergers acquisitions and process improvements. Develop and implement strategies to gather employee feedback and measure employee satisfaction within the region. Plan and execute internal events and campaigns to promote employee engagement wellness and organizational initiatives.Provide training and support to leaders and employees on effective communication practices. Monitor and analyze the effectiveness of communication channels and make recommendations for improvements. Collaborate with internal stakeholders such as HR IT and clinical teams to gather information and create compelling external content. Job RequirementsRequred Education and Experience:Bachelors in Marketing Communications Business or related field.Minimum of 6 years of experience in marketing and/or communicationsroles preferably within the healthcare industry.Required Experience:Manager Key Skills Internal Control,Accounting And Auditing,Accounts Handling,General Services,Elevator,Brand Employment Type : Unclear Experience: years Vacancy: 1