Communications Specialist at The Newberry Group

Who We AreNewberry Group is a performance-driven government services and solutions firm that provides security compliance program governance consulting and customized solutions for public sector clients nationwide.The strength of our company is a direct reflection of our highly skilled and talented workforce.Job SummaryNewberry Group seeks a Technical Writer & Communications Specialistto join our team in support of the US Department of Agriculture. An ideal candidate will have proven technical communications experience in a highly technical field such as computer science or engineering. The ability to evaluate and analyze complex information is second to none and the candidate will have a natural desire to help people understand things that are hard to understand.The Technical Writer & Communications Specialist will act as a supporting role to assist customers with the successful execution and delivery of SharePoint content meeting minutes document review/edits and other similar projects as assigned by our USDA client. The ideal candidate will support TSD with their large backlog of technical documents which require drafting review editing and publishing to ensure 508 processes are followed. The position is integral to our success at USDA and provides our client with the most organized and professional team members to meet their expectations. LocationThis is a full-time telecommute role. The applicant must reside in the United States and eligible to obtain a Public Trust clearance.Salary: $80000 to $90000(depending on experience)Clearance: must be a US Citizen and able to obtain a Public Trust clearanceDuration:This position is expected to last through June 2026 with the possibility of extension.ResponsibilitiesProducing high-quality documentation that is appropriate for its intended audienceWorking with internal teams on product and documentation requirementsWriting easy-to-understand user interface text and online help within SharePointDevelop documentation that meets organizational standardsObtain a deep understanding of products and services to translate complex product information into simple polished and engaging contentWrite user-friendly content that meets the needs of the target audience turning insights language that sets our users up for successTake part in brainstorming sessions offering analytical insights to develop and plan creative marketing campaigns that increase brand awarenessCollaborate with team members to optimize marketing automation and lead-nurturing processes through email content events and social channelsDevelop and maintain detailed databases of appropriate reference materials including research usability tests and design specificationsEvaluate current content and develop innovative approaches for improvementDaily ActivitiesWork with internal teams to obtain an in-depth understanding of the product and the documentation requirementsProduce high-quality documentation that meets applicable standards and is appropriate for its intended audienceAnalyze existing and potential content focusing on reuse and single-sourcing opportunitiesResearch outline write and edit new and existing content working closely with various departments to understand project requirementsIndependently gather information from subject matter experts to develop organize and write procedure manuals technical specifications and process documentationWork with development and support leads to identifying all documentation repositories revise and edit and determine the best solution for data compilation and centralized storageResearch create and maintain information architecture templates that uphold organizational and legal standards and allow for easy data migrationDevelop content in alternative media forms for maximum usability with a consistent and cohesive voice across all documentationBasic Qualifications and Skills RequiredBachelors degree in relevant technical field3-5 years industry experience as an effective technical writerComputer skills using Microsoft Office products Microsoft Skype Microsoft Project Microsoft Visio and SharePointTechnical communication skills to communicate with technical staffStrong written and verbal/interpersonal communication skills with a keen eye for detailKnowledge of document management principles and practicesExcellent organizational administrative and time management skillsAbility to multi-task in a fast-paced environmentAbility to thrive in a dynamic problem-solving environmentAbility to work in tight deadline situationsCapable of working virtually with virtual workforce in multiple time zonesAbility to deliver high quality documentation paying attention to detailPrevious experience writing documentation and procedural materials for multiple audiencesPreferred Qualifications and SkillsProven ability to handle multiple projects simultaneously with an eye for prioritizationExperience using Microsoft tools to create documentation as well as SharePoint for repository and documentationBenefits and PerksIn addition to competitive wages Newberry Group offers an outstanding benefit package. This includes medical coverage with three plan options dental and vision coverage personal time off paid holidays paid parental leave telecommuting if available retirement savings accounts (Pre-Tax and Roth) flexible and dependent care savings accounts life insurance long and short-term disability coverage tuition and training reimbursement employee assistance program and more.The Newberry Group Inc. is an Equal Opportunity Employer EEO/AA/Disability/Veterans. Required Experience:Manager Key Skills Internal Control,Accounting And Auditing,Accounts Handling,General Services,Elevator,Brand Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 80000 - 90000