Community Assistant The 505 (Student Living) at Greystar Management Services

ABOUT GREYSTARGreystar is a leading fully integrated global real estate platform offering expertise in property management investment management development and construction services in institutional-quality rental housing. Headquartered in Charleston South Carolina Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America Europe South America and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States managing more than one million units/beds globally. Across its platforms Greystar has over $79 billion of assets under management including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more visit .JOB DESCRIPTION SUMMARYThis role works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing marketing and customer service at the community.JOB DESCRIPTION Performs administrative tasks for the leasing office including but not limited to: copying documents filing resident files preparing notices handling resident calls and organizing rent payments and other collateral materials. Assists with sales and leasing activities to achieve the propertys revenue and occupancy goals by conducting virtual tours responding to online inquiries greeting and qualifying prospects conducting property tours and showing apartments. Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files. Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events along with turn are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance. Answers incoming calls and sets appointments for prospects to tour the property. Performs on-campus marketing outreach to generate Community awareness and qualified traffic. Assists with coordinating resident functions including parties birthday cards unit visits and other programs to achieve resident satisfaction goals. Schedules and conducts resident visits as directed and distributes notices such as flyers newsletters resident surveys and late notices. Acts as an after-hours liaison between residents and property management; responds to after-hours emergencies within a required period of time. At least one on-call shift per week is expected; however the schedule is determined at the site level. Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).#LI-AG1Additional Compensation:Many factors go into determining employee pay within the posted range including business requirements prior experience current skills and geographical location.Corporate Positions:Inaddition to the base salary this role may be eligible to participateina quarterly or annual bonus program based onindividual and company performance.Onsite Property Positions:Inaddition to the base salary this role may be eligible to participatein weekly monthly and/or quarterly bonus programs.Benefits Offered for Part-time Team Members*:401(k) with Company Match (eligibility required)Employee Assistance ProgramPaid sick time*For Union and Prevailing Wage roles compensation and benefits may vary from the listedinformation above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging and all communication will come from official Greystar email addresses (@). If you receive suspicious requests please report them immediately to Key Skills Anti Money Laundering,Access Control System,Catering,Assessment,Communication Employment Type : Part-Time Experience: years Vacancy: 1