Community Coach (VIP Creators – Consultant) at Pearl West

Company OverviewWe build consumer brands differently blending startup-level agility with the operational rigor of private equity.Think of us as a mini Unilever: a lean high-performance portfolio scaling multiple brands through a centralized growth engine across creative media operations and product development.Our brands generate $40M in annual revenue each built on a 3-year scale-and-exit model.Our mission:Build brands that leave lasting impressions and exit them at their peak.Were operator-led and performance-obsessed. Every role impacts revenue and the trajectory of our brands.Core Values: Competitive Greatness Speed to Execution Team Empowerment Relentless OwnershipIf you thrive in high-performance creator-centric ecosystems and love helping people succeed this role is for you.Role OverviewThe Community Coach is a specialized consultant responsible for supporting and elevating our VIP creators within the TikTok Shop ecosystem. You will function as a mentor strategist and performance coach guiding top creators through content improvement TikTok Shop optimization and GMV growth best practices.Youll work closely with the Community & Discord Manager and Creator Partnerships Manager to deliver hands-on coaching content audits and tactical feedback to our highest-potential creators.This role is typically filled by a top creator or experienced TikTok operator with deep platform expertise and strong communication skills.Key ResponsibilitiesProvide 1:1 coaching and feedback to VIP creators on content quality hooks editing and GMV-driving tactics.Host weekly or bi-weekly coaching sessions (live calls AMAs workshops) covering performance trends platform updates and content strategy.Audit creator content monthly to identify patterns opportunities and improvement paths.Share actionable insights on TikTok trends creator archetypes and GMV optimization.Support new VIP creators during onboarding ensuring they understand expectations best practices and shop setup.Create short-form training resources to help creators level up quickly (video examples templates scripts).Collaborate with Community Manager to identify creators who need intervention or extra support.Coordinate with Creator Partnerships Manager to align coaching with campaign priorities.Monitor creator performance metrics surfacing top performers and those showing significant improvement.Serve as a high-level expert helping shape the overall quality of creator output in the program.Key Performance Indicators (KPIs)GMV growth from coached creatorsCreator content quality improvementAttendance and engagement in coaching sessionsCreator satisfaction and retention within the VIP tierFrequency and effectiveness of audits resources and performance feedbackSuccess Benchmarks (306090 Days)30 DaysComplete onboarding and understand key creator personas and performance metrics.Begin hosting your first coaching sessions.Conduct initial content audits for VIP creators.60 DaysBuild a repeatable coaching framework for VIP creators.Publish initial training resources and content examples.Show early signs of performance improvements among coached creators.90 DaysDeliver measurable GMV lift and improved content output from VIP creators.Establish a high-performing ecosystem of top creators with clear growth pathways.Become the trusted expert for creator coaching across the entire program.Required Skills & QualificationsMust-HaveProven experience as a successful TikTok creator or operatorDeep knowledge of short-form content hooks trends and editing stylesStrong communication and teaching skillsAbility to analyze performance metrics and deliver tactical insightsComfortable hosting live coaching sessions workshops or AMAsHigh empathy combined with high performance expectationsNice-to-HaveExperience with TikTok Shop or affiliate programsPrior coaching mentoring or team leadership experienceBackground in UGC creator education or content strategyWho Should Apply YES Ideal CandidatesTop creators who want to mentor othersSkilled communicators who love helping others growOperators who understand how to translate content GMVPeople who thrive in performance environments and move fastCreators who enjoy teaching critiquing and optimizing content NO Do Not Apply IfYou dislike coaching or giving feedbackYou avoid live calls workshops or high interactionYoure unaware of TikTok trends or unwilling to stay updatedYou prefer execution-only roles with minimal communicationWhy Join UsWork directly with top creators across a fast-growing TikTok Shop programInfluence multi-million-dollar GMV outcomesHigh autonomy flexible schedule and meaningful impactOpportunity to shape creator excellence across the entire ecosystemCollaborate with high-performing operators and creator-focused teamsCompensation & BenefitsContract / Consultant roleCompetitive rate (TBD based on experience)Flexible hoursPotential for expanded responsibilities or long-term partnershipApplication ProcessPortfolio or creator profile submissionCoaching demo or recorded sessionInterview with Community & Creator Partnerships LeadershipOffer contract Required Experience:Senior IC Key Skills Campaigns,Data Entry,Christmas Temporary,Advocacy,Control Engineering Employment Type : Contract Experience: years Vacancy: 1