Community Health Worker Coordinator at Beacon Community Connections

Job DescriptionJob DescriptionSalary: $48,000The Community Health Worker Coordinator is the manager of social care delivered by Community Health Workers. They provide direct supervision of any Community Health Worker staff and others assigned to related programs and services. They implement policies and processes for services and programs related to Community Health Worker social care delivery. The position reports directly to the Executive Director.Roles and ResponsibilitiesSocial Care Delivery Manager (Approximately 30% of time)Manage administration of social care by CHW staff and for assigned programs and services. This includes oversight for lead generation, lead review, lead conversion, case openings, case interactions, case resource connections, and case closings.Assist in Beacon meeting all program, project, and contractual deliverables Complete required in data cleaning within SalesForce Create, refine, and update project manuals, guides, and other tools for staff on at least an annual basis. Community Health Worker Staff Supervisor (Approximately 50% of time)Engage in direct supervision of staff weeklyEngage in indirect supervision of staff weeklyLead regular meetings (Huddles and 1:1) with staffDevelop and enforce scheduling of staff to provide effective coverageProvide supervision and guidance to staff assigned to specific projectsEnsure timely response by Community Health Workers with in-person interactionsEnsure data completeness and accuracy from all service line or program staffLeadership Team Member (Approximately 20% of time)Actively participate in leadership meetings and initiativesEngage in relationship building with community partner agencies and their personnel.Other duties as assigned. Beacon-wide Staff ResponsibilitiesComplete all work with Beacons mission and vision in mind, including assigned tasks or projects outside the scope of regular work responsibilities.Work within the core value of Better Together by building and maintaining relationships with Beacon staff members, clients, and community partners.Work within the core value of Self-Care by ensuring your own good physical and mental well-being and encouraging it in those around you.Work within the core value of Lifelong Learning by engaging in staff professional development and self-directed learning.Work within the core value of Belonging by seeking opportunities to build community and a positive working culture at Beacon.Work within the core value of Solution Oriented to provide excellent social care for clients, including collaborating to raise funds and find other resources to support Beacons mission.Professional QualificationsBachelors degree or three-five plus years of management experience preferredDemonstrated ability to oversee and collaborate with staffStrong written and oral communication skillsAbility to interface and engage diverse employees, volunteers, donors, and othersEmpathetic demeanor with clients and staff. Sensitive to the needs of the poor, uninsured, elderly, disabled, chronically ill, or other marginalized peopleStrong computer skills and the ability to accurately document client activities in an electronic health recordComfortable working in a busy, loud environmentWorkdays: Monday-Thursday (office) Friday (remote)