Leasing Manager at Newbury Residential

About UsNewbury Residential specializes in acquiring and revitalizing multifamily propertiesparticularly in secondary and tertiary marketsthrough strategic acquisitions efficient closings and targeted renovations. With over a decade of experience were experts at rebranding repositioning and elevating asset performance while consistently outperforming national averages.Newburys mission is to create exceptional living spaces that enrich the lives of our residents foster a sense of community and uphold the highest standards of quality and customer service. Our goal is to incrementally improve every community we own and manage.Job Overview Leasing ManagerAs a Leasing Manager at Newbury Residential you will be the face of the community for prospects and residents. Youll oversee the full leasing process from first contact to move-in while supporting strong occupancy resident satisfaction and community reputation.The ideal candidate is organized sales-driven customer-focused and confident leading the leasing function to meet both day-to-day goals and long-term performance targets.Position ResponsibilitiesDrive Leasing PerformanceManage the full leasing cycle: tours follow-ups application processing approvals and move-ins.Maintain strong occupancy by executing a consistent follow-up process with prospects and leads.Accurately input track and maintain prospect and resident data in the property management system.Lead Marketing & Outreach EffortsOversee the propertys marketing initiatives including online listings social media presence and outreach to local employers and referral sources.Respond to online reviews and inquiries in a professional timely manner.Create and support resident engagement events and partnerships with local businesses through grassroots outreach.Deliver Exceptional Customer ServiceServe as a primary point of contact for prospects and residents providing prompt courteous and solution-focused communication.Assist with resident relations conflict resolution and retention strategies to promote a positive living environment.Support renewal efforts through proactive contact value-based conversations and tracking renewal responses.Support Community OperationsConduct regular tours and visual inspections of models amenities and curb appeal to ensure the community meets the Newbury standard.Collaborate with maintenance to coordinate unit turns ensure ready units are showable and communicate timelines to prospects and residents.Assist with collection efforts by communicating balances payment options and due dates in alignment with company policies.Compliance & StandardsEnsure all leasing activities adhere to company policies procedures and fair housing guidelines.Maintain accurate and complete leasing files documentation and reports.Partner with the Community Manager and regional team to support property performance goals and uphold Newburys brand standards.Compensation & BenefitsCompetitive SalaryHealth Dental and Vision InsuranceGenerous Paid Time Off401K with Company MatchOngoing Training and Professional Development OpportunitiesJoin Our TeamIf you are an experienced leasing or property management professional with a passion for serving residents and supporting strong community performance we encourage you to apply. This is an opportunity to make a meaningful impact at the community level while growing within a mission-driven organization.Our Core ValuesAt Newbury Residential our team members embody our values in everything we do:Honesty at Our Core acting with transparency and integrity in every interaction.People Centered Approach putting our residents and prospects first always.Innovation bringing creativity and fresh ideas to how we serve and market our communities.The Newbury Standard striving for excellence in design service and performance.Empowering Respect fostering inclusivity collaboration and dignity across our teams and communities.How to ApplyInterested candidates are invited to submit their resume and cover letter detailing their qualifications and experience. To be considered as a top candidate please submit a 13 minute video along with your application answering the following questions:What excites you most about this roleWhat unique qualities will you bring to our teamPlease include Leasing Manager Newbury Residential in the subject line and email to or call 931.378.8488 and leave a voicemail.RequirementsPosition RequirementsOutgoing with previous leasing or sales experience in property management real estate or hospitality preferred.Minimum 3 years of experience as a Community Manager is a plusStrong knowledge of Fair Housing laws and leasing compliance standardsDemonstrated leadership skills and experience managing or mentoring property teamsExceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locationsExcellent communication interpersonal and problem-solving abilitiesProficiency in Microsoft Office Suite (Word Excel Outlook) and property management software (Entrata preferred)Creative mindset with experience in social media management and grassroots marketing.Ability to work independently and as part of a teamStrong sales and negotiation abilitiesNecessary Special RequirementsValid Drivers License and reliable transportationAbility to lift up to 25 pounds and navigate properties with stairs uneven surfaces or outdoor terrainHigh school diploma or equivalent required; college degree in Marketing Business or related field a plus.Ability to work flexible hours including some evenings and weekends as needed.Professional customer-focused and results-driven approach.Required Experience:Manager Key Skills Corel Draw,ABAP,Firewall,Independent School,Banking Sales,Biotech Employment Type : Full Time Experience: years Vacancy: 1