Community Manager at Newbury Residential

Full-timeDescriptionAbout UsNewbury Residential is a leading property management company committed to providing exceptional living experiences to our residents. With a diverse portfolio of properties we pride ourselves on maintaining high standards of quality and service. Our team is dedicated to fostering a positive and engaging community for our residents and employees alike.Job OverviewAs a Community Manager at one of our affordable properties you will play a crucial role in our property management team. You will be the primary point of contact for prospective and current residents ensuring a welcoming and supportive community environment. Your main responsibilities will include managing the leasing process maintaining high occupancy rates and ensuring resident satisfaction. If you are a motivated individual with excellent communication skills and a passion for affordable housing we encourage you to apply.Position ResponsibilitiesProvide overall leadership and direction for the community ensuring operations meet Newburys performance compliance and resident satisfaction standards.Oversee all leasing marketing resident relations and daily office operations.Ensure full compliance with LIHTC regulations Fair Housing laws and other applicable state and federal guidelines.Review approve and maintain resident files for accuracy income eligibility and audit readiness.Monitor occupancy delinquency renewal rates and compliance reports to drive financial and operational performance.Develop and implement marketing strategies to maintain stabilized occupancy while adhering to program guidelines.Manage accounts receivable collections and approve invoices in line with property budgets.Recruit train and supervise on-site staff fostering a positive team culture that reflects Newburys core values.Conduct regular property inspections to ensure curb appeal cleanliness and preventative maintenance.Collaborate with Regional Manager Compliance and Maintenance teams to address operational challenges and implement solutions.Build and maintain positive relationships with residents through communication conflict resolution and resident event planning.Lead annual recertification process and ensure deadlines are met without jeopardizing compliance or resident satisfaction.Compensation & BenefitsCompetitive Salary & Bonus OpportunityHealth Dental and Vision InsuranceHealth Savings AccountGenerous Paid Time Off401K with Company MatchOngoing Training and Professional Development OpportunitiesJoin Our TeamIf you are an experienced property management professional with a passion for affordable housing and the flexibility to travel we encourage you to apply. This is a unique opportunity to support communities across the country and make a meaningful impact while growing within a mission-driven organization.Our Core ValuesAt Newbury Residential our team members embody our values in everything we do:Honesty at Our Core acting with transparency and integrity in every interaction.People Centered Approach putting our residents and prospects first always.Innovation bringing creativity and fresh ideas to how we serve and market our communities.The Newbury Standard striving for excellence in design service and performance.Empowering Respect fostering inclusivity collaboration and dignity across our teams and communities.How to ApplyInterested candidates are invited to submit their resume and cover letter detailing their qualifications and experience. To be considered as a top candidate please submit a 1-3 minute video along with your application answering the following questions:-What excites you most about this role-What unique qualities will you bring to our teamPlease include I want to travel for Newbury Residential in the subject line and email to or call 931.378.8488 and leave a voicemail.RequirementsPosition RequirementsOutgoing with previous leasing or sales experience in property management real estate or hospitality preferred.Minimum 3 years of experience as a Community Manager is a plusStrong knowledge of LIHTC compliance including initial certifications annual recertifications student rule and file audit requirements.Strong knowledge of Fair Housing laws and leasing compliance standardsDemonstrated leadership skills and experience managing or mentoring property teamsExceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locationsExcellent communication interpersonal and problem-solving abilitiesProficiency in Microsoft Office Suite (Word Excel Outlook) and property management software (Entrata preferred)Creative mindset with experience in social media management and grassroots marketing.Ability to work independently and as part of a teamStrong sales and negotiation abilitiesNecessary Special RequirementsValid Drivers License and reliable transportationAbility to lift up to 25 pounds and navigate properties with stairs uneven surfaces or outdoor terrainHigh school diploma or equivalent required; college degree in Marketing Business or related field a plus.Ability to work flexible hours including some evenings and weRequired Experience:IC Key Skills English,User Interface,Communication,Content Writing,Online,Twitter,Internet,Facebook,Youtube,Instagram,Management skills,Digital speech,Speaking skills,Analytics,Writing Skills Employment Type : Full-Time Experience: years Vacancy: 1