Complex Scheduler | Cancer Services at Logan Health Medical Center

This position performs scheduling services and administrative support to enhance the function of the assigned area(s) to provide optimal patient care and ensure a seamless patient experience.

Our Mission: Quality compassionate care for all. Our Vision: Reimagine health care through connection service and innovation. Our Core Values: Be Kind Trust and Be Trusted Work Together Strive for Excellence.

Kalispell Montana Logan Health Medical CenterFull-Time Day Shift Join our Cancer Services team and play a vital role in supporting patients and families through some of the most challenging moments of their lives. As a Complex Scheduler you will be a key partner in coordinating care across Hematology/Oncology Infusion Radiation Oncology and Palliative Care. Your work ensures that every patient receives timely well-coordinated services helping create a seamless compassionate and supportive experience throughout their cancer journey.This role requires strong attention to detail exceptional communication and a deep commitment to patient-centered care. You will collaborate closely with providers nurses and support staff to organize appointments treatments and procedures that directly contribute to the quality of care our Cancer Services team delivers.QualificationsMinimum of one (1) of the following preferred:Post-secondary education or vocational training in healthcarePrevious healthcare or customer service experienceKnowledge of medical terminologyOther combinations of education/experience may be consideredStrong computer skills including Microsoft Office; ability to learn new software quicklyAbility to accurately type 45 wpm highly preferredExcellent organizational skills attention to detail and the ability to prioritize in a fast-paced settingStrong critical thinking skills and the ability to work both independently and as part of a teamExcellent verbal and written communication skillsProfessionalism tact and the ability to manage confidential situationsCommitment to providing compassionate service to patients and families navigating cancer careJob-Specific DutiesAccurately schedules cancer-related services and procedures following department guidelinesCoordinates multi-step care needs such as clinic visits infusion appointments radiation therapy imaging lab work and surgical consultsEnsures appointment sequencing aligns with patients treatment regimens (e.g. concurrent or sequential treatments)Provides clear supportive communication to patients regarding exam prep scheduling expectations and care timelinesEnsures all pre-procedural clearances and paperwork are completed and communicated in advanceWorks collaboratively with clinical teams to ensure availability of necessary resources block times equipment and staffingHelps optimize efficient utilization of operating rooms cath lab and procedural spaces as applicableMaintains professionalism and calm during high volumes urgent needs or patient-sensitive situationsCollaborates with Cancer Services staff and leadership to ensure smooth daily operationsAssists with onboarding and cross-training of new team membersHelps reduce duplicate accounts and maintains accurate databases and scheduling systemsBenefitsLogan Health offers a competitive benefits package to support the health well-being and long-term success of our employees including:Health Insurance: Medical dental and vision coveragePaid Time Off: Generous vacation holiday and sick leave banksRetirement: 401(k) with employer matchingEducation Support: Tuition reimbursement and continuing education opportunitiesWellness Programs: On-site fitness centers wellness coaching and health challengesEmployee Assistance Program: Counseling financial and legal resourcesReady to Make a Difference If youre passionate about supporting patients and want to contribute to a team that makes a meaningful impact every day apply today and help us continue delivering exceptional cancer care to our community.Shift:Day Shift - 10 Hours (United States of America)Schedule:Logan Health operates 24 hours per day seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.Notice of Pre-Employment Screening RequirementsIf you receive a job offer please note all offers are contingent upon passing a pre-employment screening which includes:Criminal background checkReference checksDrug ScreeningHealth and Immunizations ScreeningPhysical Demand Review/ScreeningEqual Opportunity EmployerLogan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status race color gender sexual orientation religion national origin age disability or any other basis protected by applicable law. If you require accommodation to complete the application testing or interview process please notify Human Resources. Key Skills Employee Orientation,Operational Risk Management,Primavera,Computer Skills,Primavera P6,Medical office experience,Medical Terminology,Schedule Management,Production Planning,Microsoft Project,Medical Scheduling,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1