Compliance and Quality Assurance Auditor at Acrisure

Essential Duties and Responsibilities include the following. Other duties may be assigned:Audits litigated and non-litigated claims including Bodily Injury Auto Physical Damage (APD) and Cargo claims.Works with leadership on establishing metrics and reporting on resultsExpected audit of 2 claims a month per claim handlerExperienced with auditing and technical front-line claims handling/managementCollaborate with internal and external stakeholders to drive successful claim outcomes.Mentors less experience co-workers to develop their understanding of procedures state laws and help others improve their claims handling ability.Ability to back-stop claims leadership in a temporary capacity.Training lead for new hires.Assist with carrier renewals and audits.Manage closed file processes around deductible recovery and salvageOther duties may be assigned.Qualifications:High school Diploma or equivalent is required; College degree preferred10 years in Heavy Commercial Auto/ Bodily Injury claims handling or a similar role.Experience with APD and Cargo claims is a huge plus a mix of both carrier and TPA experience is acceptableExposure to litigated claims and current industry standards around multi state good faith claims practices is essential.Must hold an active adjuster license multi-jurisdictional a plus.Strong understanding of commercial auto/trucking insurance and claims litigation principles.Strong organization skills attention to detail and the ability to multi-task and prioritize work are required.Analytical thinking skills are needed to properly evaluate complex claimsA strong attention to detail is necessary as claims adjusters must carefully review documents and policiesGood verbal and written communication skills as well as interpersonal skills are required experience with negotiations knowledge of the litigation process is preferred but not required.Basic computer skills or the ability to quickly learn new software are requiredA strong work ethic and time management skills is needed to efficiently handle a caseload ranging from minor to complex claimsAbility to establish and maintain good rapport with clients and claimants is needed; including the potential for on-site customer visitsAbility to calculate figures is required.Ability to work with minimal supervision and maintain professionalism in challenging situations while providing top tier service to customers and business partners.Physical Demands:While performing the duties of this job the employee is regularly required to sit; stand; use hands to finger handle or feel; and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop kneel crouch or crawl. Specific vision abilities required by this job include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.Candidates should be comfortable with an on-site presence to support collaboration team leadership and cross-functional partnership.Why Join Us:At Acrisure were building more than a business were building a community where people can grow thrive and make an impact. Our benefits are designed to support every dimension of your life from your health and finances to your family and future.Making a lasting impact on the communities it serves Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Childrens Hospital in Grand Rapids Michigan UPMC Childrens Hospital in Pittsburgh Pennsylvania and Blythedale Childrens Hospital in Valhalla New York.Employee BenefitsWe also offer our employees a comprehensive suite of benefits and perks including:Physical Wellness: Comprehensive medical insurance dental insurance and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage. and so much more!This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race color religion sex national origin disability or protected veteran status. Applicants may request reasonable accommodation by contacting .California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.Welcome your new opportunity awaits you. Key Skills Laboratory Experience,Quality Assurance,FDA Regulations,ISO 9001,Quality Audits,Quality Management,GLP,cGMP,EPA,QA/QC,Toxicology Experience,Aviation Experience Employment Type : Full-Time Experience: years Vacancy: 1