Computer Technician I at Princeton Independent School District

JOB DESCRIPTIONJob Title: Computer Technician I Wage/Hour Status: Non-Exempt Reports to: Director of Technology Pay Grade:Department: Technology Date Revised: 08/09/2016Primary Purpose: Support of the Princeton ISD Desktop EnvironmentProvide Princeton ISD with an effective and professional resource for managing helpdesk tickets. Providing support to Princeton ISD Students / Staff to solve technical problems.QualificationsEducation/CertificationsHigh School DiplomaSpecial Knowledge/SkillsExcellent communication skillsStrong commitment to customer serviceAbility to function in a team based environment with the ability to share knowledge and a willingness to learn from other team members.Working knowledge of Microsoft Office ApplicationsWorking knowledge of Windows Operating SystemsBasic computer hardware troubleshooting and repairEntry level experience in the computer repair fieldPrinter maintenance and troubleshootingExperienceMajor Responsibilities and DutiesComputer Network responsible for the day to day operations of the user environment through-out Princeton ISD working helpdesk tickets which could include the following tasks:Respond to helpdesk ticketsImage and troubleshoot and Windows and Apple workstationsDocument processes used by Princeton ISDHelp new users get oriented with the Princeton ISD networkPerform all other duties assigned.Troubleshoot basic connectivity issues (wired / wireless)Perform maintenance on Classroom Audio / Visual devicesOther DutiesOther duties as may be assigned by the SupervisorSupervisory ResponsibilitiesNoneEquipment UsedComputerPrinterWorking ConditionsMental Demands/Physical Demands/Environmental FactorsSeveral tasks and projects open simultaneously. Maintaining composure under pressure is a necessity at all times. Some after-hour and weekend work required for maintenance upgrades and installations. Must be able to lift PCs and printers. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.Approved by: Date:Prepared by: David Vincent Date: 08/09/2016Required Experience:IC Key Skills Beauty And Fashion,EMC,Jewellery,Arabic English Translation,Business Analytics Employment Type : Full-Time Experience: years Vacancy: 1