Concierge and Retail Adventure Hub Naniloa Resort at KapohoKine Adventures
Job Description
Employment type: part-time Part-time team members at fast paced adventure hub located in the lobby of Grand Naniloa Resort in Hilo. Several positions available. Seeking self-driven individuals with strong merchandising, sales and customer service qualities. Please attach your resumé to your application. Duties vary based on position, but might include explaining and selling retail merchandise and adventure tours in the retail store, taking phone reservations in the reservations department, selling on-site water activities like Kayak and SUP rentals, interfacing with hotel guests at the concierge desk, coordinating tour check in and dispatch at the tour desk and coordinating with our subsidiaries, preferred sales affiliates and guests. Must be able to multi-task in a fast-paced, fun environment meeting a lot of different people from around Hawaii and around the world. Applicant will be required to stand, wear a uniform, adhere to Company and partner Hilton Hotels codes of conduct and appearance, load and unload kayaks into the water, move boxes of product, correctly accept and properly merchandise product, be at least 21 years old, and have availability that matches the needs of the Company. Requirements:
Reliable daily transportation
Applicant must be able to negotiate stairs and lift 25 pounds
Applicant must be at least 21 years of age JB.0.00.LN
$35k is right at market for Concierges nationally
Hot hiring, constrained wages
Employers are hiring actively, but pay hasn't caught up with demand. Focus on competing offers and non-salary benefits.
Why this market feels harder than it looks
This market is hiring aggressively, but compensation hasn't caught up and most openings are backfilling churn, not expansion. Employers are filling roles, but not bidding wages up.
Who this leverage applies to
Where to negotiate
Likely Possible Unlikely
Watch out for
Don't let hiring headlines mislead you—focus on concrete offers.
Does this path compound?
Steady work, but limited growth in both jobs and pay.
Openings come from turnover, not new growth. Differentiate to advance.