Concierge (overnights Sun - Mon) at Mansions Management Company

The Mansions at Alpharetta is looking for a new Front Desk team member!

Front Desk personnel are generally the first point of contact for customers & prospective residents.

They also have extensive daily interaction with customers. This position requires personnel to be professional, courteous, outgoing, compassionate, and maintain an accurate knowledge of operational policy & safety procedures. Must have excellent customer service & communication skills.

JOB TYPE / REQUIREMENTS:

PART-TIME

Must provide excellent customer service & communication with residents, their family, co-workers, and supervisors

Must be able to pass a National Criminal Background Screening and pass a pre-employment Drug Test

Must have reliable transportation to report to work on time and maintain good attendance

Must be able to walk, sit, stand, bend throughout shift. Must be able to lift 25-50lbs.

ESSENTIAL JOB DUTIES: (including but not limited to)

Answer phones, greet customers and assist with their needs, filing, make copies, etc.

Must be able to adequately use computers for communications, writing letters, input prospect & resident data, input & update service requests, etc.

Maintain an accurate and a thorough knowledge of all the aspects of the property, specifically in areas such as community policies, and emergency procedures, etc.

Always make sure leasing brochures & welcome packets are stocked and ready for the next shift

Schedule transportation for residents on corresponding days

Assist with resident activities as needed

Hourly rounds of the building, post notices/flyers, assist with dining linens

Light cleaning of office, break room, lobby, and other common areas as needed

Hourly round of community, ensuring exits are secured

Other miscellaneous duties to be determined as situations arise

COMPENSATION

Employer matched retirement option

Eligible for Vacation/Sick Leave after 90days

Job Type: Part-time

Benefits:

401(k)401(k) matchingPaid time offReferral program

Compensation details: 16-18 Hourly Wage

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