Concurrent Enrollment Program Coordinator I at Utah State University

OverviewUSUs Concurrent Enrollment (CE) program enables high school students to take college courses at their local high schools. The Concurrent Enrollment Program Coordinator I helps manage and oversee the daily operations of Utah State Universitys Concurrent Enrollment program. This role blends routine operational activities with broader program administration by reporting to and working closely with the Director for Concurrent Enrollment to ensure smooth operations and continuous improvement. The Program Coordinator serves as a key point of contact for high school partners instructors students campus departments and statewide campus coordinators.ResponsibilitiesStudent Services & Customer Support - 40%Serve as the principal liaison for USU Concurrent Enrollment for students parents high school staff and statewide campus coordinators by providing consulting and outstanding customer service over the telephone in email correspondence and in person.Facilitate high school students their parents and high school staff in USUs Concurrent Enrollment admission and course registration process.Guide parents and students in partner high schools on concurrent enrollment pathways explaining program options eligibility requirements and the benefits of concurrent enrollment.Monitor and advise students participating in summer and early college programs as needed.Program Coordination & Instructor Support - 35%Design and implement program initiatives in collaboration with the Director of Concurrent Enrollment ensuring alignment with USUs educational objectives and state guidelines.Manage instructor onboarding.Communicate with departments and high schools about course schedules course approvals and course changes.Facilitate logistics for classroom observations trainings and annual meetings.Train and direct student employees or support staff involved in CE program activities.Systems Management - 10%Manage all processes related to building CE courses in the Banner system process holds and late payment charges and administer IDEA evaluations.Coordinate course scheduling instructor assignments and term setup.Schedule rooms for IVC courses both origination and receive rooms. Develop and maintain spreadsheets of course scheduling and high schools receiving USU CE courses.Perform office management duties including scheduling filing preparing paperwork ordering supplies and/or managing inventory of CE supplies.Assist in developing funding proposals or grant applications as needed.Data Management & Reporting - 5%Collect and report program data for compliance and improvement.Support reporting for grants audits and accreditation.Under the direction of the Director of Concurrent Enrollment conduct research and gather information to support program compliance reporting and continuous improvement initiatives.Recommend process improvements and contribute to documentation updates.Outreach & Event Planning - 5%Plan and coordinate various workshops and special events related to Concurrent Enrollment both on and off campus including informational sessions for parents and students as well as the annual instructor conference.Assist with development of marketing materials newsletters website updates and outreach campaigns.General - 5%Support program activities to ensure continuous improvement and smooth operations across all CE functions.Comply with all federal state and USU policies including federal privacy laws (FERPA).Other duties as assigned.QualificationsMinimum Qualifications:Associate degree plus two years of related experience or a bachelors degree in a related field or an equivalent combination of education and experience.Strong interpersonal and communication skills both written and oral with the ability to connect with students parents and high school partners.Demonstrated proficiency in Microsoft Office Suite (Word Excel and Outlook) and adaptability to new technologies.Excellent organizational skills with proficiency in prioritizing and accomplishing daily tasks and attention to detail.Preferred Qualifications:Advanced knowledge of Microsoft Office Suite including Excel.Experience using the university Banner system and other institutional applications.Knowledge of university policies and procedures.Familiarity with a concurrent enrollment program.Knowledge Skills and Abilities:Ability to foster a team-based environment and resolve conflicts professionally.Ability to work collaboratively in a busy office environment and be a team player.Ability to coordinate and organize meetings and/or special events.Ability to take initiative and work without close supervision.Ability to exercise creativity problem-solving and discretion in addressing varied and undefined program challenges.Ability to handle sensitive and confidential data and personal information.Strong work ethic.Required DocumentsAlong with the online application please attach:1. Resume to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV2. Cover letter to be typed/pasted at the end of your application**Document size may not exceed 10 MB.**Advertised SalaryMinimum $52000; Commensurate with experience plus excellent benefitsADAEmployees work indoors and are protected from weather and/or contaminants but not necessarily occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. The employee is frequently required to reach with hands and arms and may lift and/or move up to 10 pounds.College/Department HighlightsThe Registrars Office supports USUs mission of learning discovery and engagement by maintaining accurate records and ensuring compliance with curricular requirements. Registrar staff are able to track record and registration data and use it effectively to guide student registration practices and advising; help faculty understand implications of curricular decisions; help interpret and implement policy and suggest changes that better meet the intent of the educational philosophy of Utah State University. The Registrars Office plays a strategic part of institutional efforts to manage enrollment.Our core values include: service trust integrity collaboration and compassion.Within the Registrars Office our teams include:RegistrationTuition and PaymentRecordsGraduationTransfer ArticulationAcademic SchedulingConcurrent EnrollmentNCAA Academic EligibilityUniversity CatalogDegree AuditThe Registrars Office is reporting unit of the Office of the Provost & Chief Academic Officer. For more information please visit our website at HighlightsFounded in 1888 Utah State University is Utahs premier land-grant public service university. As an R1 research institution Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local regional and global communities. USU prepares students to be active civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education USU remains a leader in research discovery and public impact.USU enrolls 28900 students both online and in person atlocations throughout the state. Utah States 30 locations include a main campus in Logan Utah residential campuses in Price and Blanding and six additional statewide campuses along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years USU Extension has served and engaged Utahns in all of Utahs counties. Competing at the NCAA Division I level USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports reflecting USUs commitment to perseverance and achievement.Utah State is dedicated to fostering a community where all individuals feel respected valued and supported. We seek to recruit hire and retain people from all walks of life who willchampion excellence in education research discovery outreach and believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be recognized our commitment to employees when they namedUtah State the best employer in Utahin 2023.Learn moreabout USU.The university provides aDual Career Assistance Programto support careers for partners who are also seeking is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability contact the universitys ADA Coordinator in the Office of Human Resources at or.*updated 09/2025Notice of Non-discriminationIn its programs and activities including in admissions and employment Utah State University does not discriminate or tolerate discrimination including harassment based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy Title IX or any other federal state or local law.Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring promotion transfer or termination based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy or any other federal state or local law.Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race color religion sex familial status disability national origin source of income sexual orientation or gender identity. Additionally the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.In all circumstances Utah State University follows state and federal laws related to sex-segregated spaces. The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:Matthew PinnerExecutive Director Civil Rights & Title IX Office Old Main Rm. 401D1475 Old Main Hill Logan UT 84322Cody CarmichaelTitle IX Coordinator Old Main Rm. 402D1475 Old Main Hill Logan UT 84322For further information regarding non-discrimination please visit or contact: U.S. Department of Education Denver Regional Office U.S. Department of Education Office of Assistant Secretary for Civil Rights *updated 10/2025Required Experience:IC Key Skills Project / Program Management,Program Management,Developmental Disabilities Experience,Organizational skills,Data Collection,Meeting Facilitation,Utilization Review,Administrative Experience,Program Development,Public Speaking,Supervising Experience,Social Work Employment Type : Full-Time Experience: years Vacancy: 1