Conference Center Assistant at Sidley Austin LLP

Under general supervision, assist in the successful operation of the Conference Center and lounges, including delivery of outstanding hospitality service to, and anticipation of needs of, internal and external clients. Serve as back-up for Coordinator and Receptionists as required. Work hours may change or be extended depending on the Conference Center requirements.

Conference Center and Client Hospitality:

• Supports conference center operations by preparing, setting up, and resetting meeting and event spaces, ensuring rooms are fully equipped and presentation-ready.
• Assists with on-site support before, during, and after meetings, events, and receptions, including food and beverage setup and cleanup, linen removal, restocking catering supplies, and breakdown of tables and chairs, as needed.
• Monitors conference center spaces throughout the day to maintain cleanliness, organization, and a professional environment.
• Delivers responsive, service-oriented support by anticipating needs and assisting lawyers, staff, and clients during meetings and events.
• Helps with after-hours events or meetings, as needed.
• Provides backup reception duties, as needed.
• Performs other related duties assigned as needed by Facilities Manager, Office Manager or Conference Center Specialist.

Pantries and Hubs

• Maintains pantries, hubs, and conference center hospitality areas to ensure they are clean, organized, fully stocked, and presentation-ready at all times.
• Replenishes and rotates coffee, tea, beverages, snacks, and related supplies, ensuring freshness, proper stock levels, and adherence to expiration standards.
• Cleans, sanitizes, and maintains pantry, catering kitchen, and beverage equipment (including coffee, espresso, and Nespresso machines) in accordance with established procedures, including routine and deep cleaning.
• Maintains organized countertops, shelves, and storage areas, including labeling, proper rotation, and restocking of pantry and hospitality supplies.
• Replenishes and maintains additional hospitality amenities, including specialty stations, e.g., mouthwash stations.
• Collects and stores patio furniture cushions daily.
• Supports conference center and catering operations, including coordinating food and beverage setups and ensuring timely and accurate service for meetings and events.

Inventory and Supply Management

• Monitors pantry and hospitality inventory levels, tracks usage trends, and communicates replenishment needs to maintain appropriate stock.
• Receives and organizes deliveries of hospitality and pantry supplies.
• Maintains organized storage areas and follows proper inventory rotation practices.

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email (current employees should contact Human Resources).

Education and/or Experience:

Required:

• High School Diploma or GED equivalent
• Minimum 1 year of experience in catering, conference center, customer service
• Proficiency in Microsoft Office Word and other Firm software
• Able to work on multiple tasks simultaneously
• Able to maintain composure in a high-pressure environment
• Strong customer service orientation
• Flexibility in daily work schedule necessary to accommodate Conference Center and reception requirements
• Able to work overtime as needed
• Able to accept responsibility and take initiative

Other Skills and Abilities:

The following will also be required of the successful candidate:

• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Strong analytical and problem-solving skills
• Able to work harmoniously and effectively with others
• Able to preserve confidentiality and exercise discretion
• Able to work under pressure
• Able to manage multiple projects with competing deadlines and priorities

Sidley Austin LLP is an Equal Opportunity Employer

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