Conference Services Manager (Waukesha) at Robert Half

The Conference Services Manager plays a vital role in planning and executing high-quality meetings, conferences, and events for a Waukesha, WI area organization. This position oversees all aspects of event logistics including registration and housing, vendor management, and guest experience, while serving as the primary point of contact for internal teams and external partners. The successful candidate will ensure seamless events from initial planning through post-event analysis while maintaining a commitment to excellence and client satisfaction.Key Responsibilities:Coordinate all conference, meeting, and event logistics including registration, housing, and attendee managementSelect and negotiate with vendors for catering, audio/visual, transportation, and lodgingDevelop detailed project timelines, budgets, and resource plans for multiple concurrent eventsManage event registration processes, maintain attendee lists, and ensure accuracy of informationOversee onsite operations including setup, signage, and troubleshooting as neededServe as the main liaison between internal stakeholders, external partners, and event participantsEvaluate feedback and performance metrics to continually improve conference processesEnsure compliance with safety, health, and accessibility standards at all event venuesPrepare and present reports on event outcomes, expenditures, and recommendationsQualifications:Bachelors degree in hospitality management, business administration, or related field preferred3+ years proven experience in conference, meeting, or event planning/managementProficiency in event management software and Microsoft Office SuiteExceptional organizational, communication, and interpersonal skillsStrong negotiation and vendor management abilitiesAbility to multitask and manage multiple events under strict deadlinesSolutions-oriented problem-solving skills and attention to detail