Construction Technology Product Specialist at Ziegler

Ziegler CAT has an opening for a Construction Technology Product Specialist who will interact with construction (contractor based) customers to support their adoption of technology and to pro-actively support the Construction Technology Sales Specialist within the dealership territory. The Technology product support/sales will include both Trimble construction related products and Caterpillar products.Responsibilities:Provide classroom training to support Ziegler University of Position TechnologiesManage and execute all preparation for customer training programPrepare all material training aids and resources for each training sessionDevelop training tools and applications to increase the skills set of external customersWork with Ziegler product managers to improve current product offeringWork with Ziegler product support field technicians to improve field repairs and to communicate troubleshooting standardsCommunicate with manufacturers to identify common failure causes and receive information related to product lifeCoordinate and communicate with Technical Communicator team to complete support initiatives warranty issues product repairs and other administrative tasks as requiredWork in a cooperative manner with team and superiorsRepresent Ziegler technology products as they are sold to Zieglers traditional contractor marketResolve customer problems in a timely manner (via telephone calls job site visits office calls etc.)Work with Zieglers Sales Specialists to improve current product offeringAssist sales specialist with onsite demonstrations and customer eventsTravel to new customers sites to provide in-field training after the saleMake sure all customers are using their equipment effectively in the fieldProvide additional support to sales specialistsWork with organizations across the state to expand the knowledge of technology productsBecome an expert on each product within Zieglers technology offeringTest equipment and provide support on customer projects and/or new demonstrationsAssist Construction Technology Equipment Coordinator with equipment prepping when neededQualifications:4 year College Degree in related field requiredKnowledge of and experience with GPS Products preferred including: Caterpillar AccuGrade GPS/Laser Based Products Trimble GPS/Laser Based Products Trimble Base and Rover Products and Trimble Business Center SoftwareAbility to learn heavy equipment operation for the purpose of demonstration and trainingAbility to listen to and document Voice of the Customer (VOC) to proactively meet wants/needs within the contractor/construction marketsExceptional communication skills and customer service orientedProficient use of computer & Microsoft Office SuiteClean driving recordPersonal Attributes: Commitment / Dependability Customer Focus Learning Orientation Problem Solving Self-ConfidenceTravel:Up to 75% travelMinimum Physical Requirements:Standing walking using hands talking hearing.Working Conditions may be indoor and/or outdoor. Noise level may be moderate at times.Push/pull up to 75 lbsLift/carry up to 30 lbs each handThis job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.SEE YOURSELF AT ZIEGLERFounded in 1914 Ziegler is a third-generation family-owned CAT dealer with over 2400 employees across 30 locations in Minnesota Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits work/life balance and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!The pay range for this position is$30.36 to $36.42Starting wage is dependent on skills experience education and location. Pay range may vary by 10% depending upon the applicants location. Along with competitive pay full time positions are benefits eligible which includes:Health Dental Vision and Life Insurance15 days of PTO your first year accrual starts day 19 paid holidays401(k) plan with company contribution and matchHSA (Health Savings Account) Ziegler contributes up to $1000 tax-free each yearShort-Term and Long-Term Disability Insurance FSA & EAPPaid Parental Leave & Funeral LeaveFitness membership discountEducation AssistanceAt Ziegler Inc. were committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.Required Experience:IC Key Skills Sales Experience,Marketing,Customer Service,Communication skills,Military Experience,Retail Sales,Product Demos,Customer Support,Product Management,Product Development,Unity,Microscopy Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 30 - 36