Transitional Care Liaison at Diversicare

OverviewSmile Youve Found Us!Are you passionate about caregiving Would you like to work with the best team in the world If so Diversicare invites you to apply.We build on trust respect customer focus compassion diplomacy appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence which we extend to all those we are privileged to serve.If you wish to make a difference in the lives of our patients and residents APPLY NOW!Full Time Benefits include:Medical/Dental/VisionExcellent 401k planTuition ReimbursementVacation Holiday and Sick TimeLong and Short Term DisabilityEmployee Assistance ProgramLife InsuranceReferral BonusesDiversICARE - employee hardship fundPay advancement program - OnShift WalletDiversicare provides post-acute care services to patients and residents at 61 skilled nursing and long-term care centers in eight states primarily in the Southeast Midwest and Southwest United with our team of dedicated healthcare professionals we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.It is Diversicares Mission to Improve every life we touch by providing exceptional healthcare and exceeding expectations.We are guided to excellence by five Core Values: Integrity Excellence Compassion Teamwork and Stewardship as well as 12 Service Standards.We build on trust respect customer focus compassion diplomacy appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm caring safe and professional environment for our customers and each other.Our culture of impassioned service delivery is the Diversicare Difference.#BSC123ResponsibilitiesDevelop key relationships within assigned Key Accounts and manage external aspects of patient referrals and admissionsCommunicate with customers to determine services and care that best meet their needs for the right care in the right place at the right timeEfficiently and effectively collaborate with referral sources and Center teams to assess patient needs for compatibility with Center clinical capabilitiesThoroughly educate customers and understand customer expectations to provide a positive experience meet or exceed expectations and to help reduce unnecessary rehospitalizationsHelp facilitate smooth patient and resident transitionsDevelop and manage Account assignments in key market segments as determined with sales manager (eg physician groups hospital(s) Assisted Living Independent Living Home Health and community contacts)Collaborate with referral sources and team members to facilitate open communicationDevelop and maintain strong relationships with Decision Makers Decision Influencers and other Contacts as possible and appropriateOTHER JOB DEMANDS: Ability to work with individuals at all levels both within the organization and with outside contacts.Adequate computer skills for required data entry reports and communication.Have or develop an understanding of financial options for Skilled Nursing coverage in order to explain options to potential patients/ residents and family members.Comply with HIPPA as this position may have access to protected health information in the residents clinical and financial records to conduct job duties. QualificationsBachelors DegreeSales experience of five years in the healthcare industry preferably long-term care.Nursing Degree preferred.Diversicare is committed to being an equal opportunity employer. Diversicare does not discriminate in employment opportunities or practices on the basis of race color religion sex (including gender identity) national origin age or disability sexual orientation citizenship marital status veteran status genetic information or any other characteristic protected by law.(EOE) Key Skills Presentation Skills,Time Management,Clinical Research,Communication skills,GCP,Infusion Experience,Managed Care,Hospice Care,Conflict Management,Clinical Trials,Research Experience,Home Care Employment Type : Full-Time Experience: years Vacancy: 1