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Pilot Company

Coordinator, Credit at Pilot Company

Pilot Company Knoxville, TN

Job Description

Provide deal processing functions for the Credit team to include the evaluation and processing of credit reviews credit information management entering customer data in the Credit billing system and the administration of applications and other required paperworkProactively provide support and assistance to the Credit team by reviewing all customer deals and agreements and identifying concerns with credit application documentation and daily billing activitiesSupport invoicing of direct bill (DB) and fleet customer accountsMaintain client files and perform Ascend account maintenance to include updates to customer information billing service information account statuses and account securityTrack deals at various stages of the process and ensure expedient movement to completionCoordinate with Sales Department to ensure timely credit approval as well as anticipate track and resolve customer credit issuesCollaborate with cross-functional teams including Accounts Receivable Technology Sales billing card companies store Team Members and other departments as neededAssist with implementation and testing of new programs and technologyModel behaviors that support the companys common purpose; ensure guests and team members are supported at the highest levelEnsure all activities are in compliance with rules and regulationsComplete other duties as assignedQualifications : High school diploma or equivalent certificate requiredBachelors degree or a minimum of two years experience in a credit support position requiredBasic level Microsoft Office skills required; intermediate level MS Office skills preferredBeginner level CRM (preferred Salesforce) skills preferredKnowledge of key concepts and terminology used in the trucking industry preferredKnowledge of Pilot Flying Js products and offerings preferredAbility to set priorities multitask and meet deadlines in a fast paced dynamic environmentExcellent written and verbal communication skillsStrong organizational skills with attention to detailExcellent customer services skills and ability to communicate in a professional manner with others on the phone in person or by emailStrong interpersonal and listening skills with the ability to influence negotiate and problem solveAbility to quickly learn new technology and use technology to accomplish tasksAbility to work in a team environment and build a strong internal networkAdditional Information : Nation-wide Medical Plan/Dental/Vision401(k) and Flexible Spending AccountsEmployee Fuel DiscountAdoption AssistanceTuition ReimbursementWeekly PayRemote Work : NoEmployment Type : Full-time Key Skills EAM,Food Technology,AC Maintenance,Corrosion,Arabic Cuisine Experience: years Vacancy: 1

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