Coordinator, Student and Facilities Operations Campus Life at Emory

Discover Your Career at Emory UniversityEmory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.DescriptionKEY RESPONSIBILITIES:Responsible for the Student Center Welcome Desk operations including providing front-line supporting addition to managing student staff who work in the areaLeads the Student Centers student development initiatives for all student staff positions including training selecting and managing the student staff with an emphasis on high-level customer service learning and growth.Assists with the logistical planning coordination and execution of furniture set-up equipment needs and student support staffing for meetings and events in the Student Centers.Leads hires trains supervises evaluates and schedules all student employees for the Student Centers in various positions to ensure that high-level customer service is maintained.Accurately communicates facility and event needs between Student Centers professional and student staff for successful event support.Regularly conducts effective staff meetings to ensure timely dissemination of information changes and items that affect operations and customer service.Conducts regular and frequent inspections of facility event spaces and immediately addresses discrepancies with cleanliness overall maintenance and safety concerns.Reports discrepancies to facility coordinators and Associate Director of Facilities. Areas include but are not limited to: ensuring furniture in public use areas (outdoor lounge and other common areas) are always properly set and maintained by reporting any areas of concern; and ensuring that all storage rooms are maintained properly.Manages and organizes lost and found in accordance with Emory University policies and standards. Responsible for implementing and upholding facility standards and interpreting community standards for users of the facilities.Collaborates with Associate Directors of operations and facilities for strategic planning by recommending and executing plans for upkeep and maintenance of the facilities and ways to improve building operations and more effectively serve students and the Emory community.Develops standard operating procedures related to facilities operations and events in the Student Centers.Identifies service improvement opportunities that will better enable the department to achieve its goals and objectives.Works directly with departmental leadership to support strategic initiatives and budget processes.Gathers and reviews assessment data related to student engagement in the Student Centers.Analyzes provides insights and helps create presentations using event finance operations and other available types of data.Creates recommendations through research benchmarking and review of current practices and recommend solutions. May process invoices payments requisitions purchase orders deposits expense reports reimbursements and other financial transactions.Serves as back-up to departmental Timekeeper with responsibilities for reviewing and approving time-cards for non-exempt (hourly-paid) employees.Reviews financial transactions to ensure compliance with policies and assists with monitoring budgets.Performs other related duties as assigned.MINIMUM QUALIFICATIONS:A bachelors degree and one year of related experience OR an equivalent combination of education training and experience.Proficient with word processing spreadsheet and presentation software applications. Ability to move equipment and inventory up to 50 pounds with or without reasonable accommodation.Must have a valid drivers license with a good driving record; must be insurable.Must be available to work occasional evening and weekend hours including but not limited to move-in weekend (August) Homecoming (October) and Commencement (May).Advanced Microsoft Office Suite skills are preferred.Experience working in a college or university environment or student center related field such as hospitality facility management or building operations is preferred.NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.Additional DetailsEmory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions educational programs or employment including recruitment hiring promotions transfers discipline terminations wage and salary administration benefits and training. Students faculty and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Assistance Act and applicable executive orders federal and state regulations regarding nondiscrimination equal opportunity and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance 201 Dowman Drive Administration Building Atlanta GA 30322. Telephone: (V) (TDD).Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation please contact the Department of Accessibility Services at or call (Voice) (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.Required Experience:IC Key Skills Microsoft Office,Customer Service,Organizational skills,Microsoft Outlook,Facilities Management,CMMS,OSHA,Maintenance,Filing,Administrative Experience,Property Management,Contracts Employment Type : Full-Time Experience: years Vacancy: 1