Corporate and Resort Operations Trainer at Capital Vacations

JOIN CAPITAL VACATIONS!At Capital Vacations we are reimagining the travel experience. Our technology platform and vacation products connect over 200 Independent Resorts across the U.S. and Caribbean with more than 1 million travelers each year.We specialize in driving resort successenhancing operations improving owner and guest experiences and delivering tools that create long-term value.If youre passionate about learning growth and elevating organizational performance we invite you to join our team.Role OverviewAs the Corporate & Resort Operations Trainer you will play a key role in developing our teams capabilities across both corporate and resort operations. You will design deliver and measure training programs that support employee growth operational consistency and business excellence.This is an on-site position at our Myrtle Beach Corporate Office.What Youll DoTraining Design & DevelopmentConduct training needs assessments to identify skill gaps and objectivesCreate training materials including presentations manuals e-learning modules and job aidsCustomize learning solutions for specific roles and departmentsTraining DeliveryFacilitate engaging in-person and virtual training sessionsUtilize adult learning principles to adapt instruction for diverse audiencesDeliver coaching role-play activities and hands-on demonstrationsCollaboration & Stakeholder SupportPartner with executives and department leaders to align training with organizational goalsSupport new-hire onboarding for resort operationsAdvise leaders on workforce development strategiesCo-create programs that support employee career growth and succession planningContent Quality & MaintenanceUpdate and refine training content to maintain accuracy and relevanceStay current with industry and learning & development best practicesDocumentation & ReportingMaintain training records attendance and learner feedbackAnalyze training effectiveness and recommend improvementsCoaching & Continued SupportProvide 1:1 support to team members via call queue and help deskFoster an inclusive supportive growth-oriented learning environmentWhat You BringEducation & ExperienceBachelors degree in Education Business or related field (preferred)25 years experience in training L&D or corporate education (preferred)2 years using PMS or ERP systems (preferred)LMS or e-learning authoring experience is a plusSkills & StrengthsDynamic presentation and facilitation abilitiesStrong instructional design and curriculum development skillsAbility to manage multiple training projects simultaneouslyFamiliarity with adult learning theory and evaluation methodsExcellent communication organization and problem-solving skillsKey CompetenciesAdaptability: Tailors instruction to varied learning needsLeadership: Motivates and guides learners effectivelyCollaboration: Works well with cross-functional teamsTechnical Aptitude: Confident with digital platforms and virtual training toolsWork EnvironmentOn-site at the Capital Vacations Corporate Headquarters in Myrtle Beach SCOccasional travel may be required for training deliveryWhy Join Capital Vacations Impact a fast-growing organization Help shape training standards across 200 resorts Be part of a culture focused on excellence and continuous improvement Grow your own career in a dynamic environment Key Skills EAM,Bar Management,Actuarial,Instrumentation Engineering,Audio Visual Employment Type : Full Time Experience: years Vacancy: 1