Corporate Citizenship Manager (US), 1A Governance & Control at TD Bank

Work Location:Portland Maine United States of AmericaHours:40Pay Details:$91000 - $145600 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:TD Global Corporate CitizenshipJob Description:The Corporate Citizenship Manager manages/leads the development and/or execution of community / environment plans/ programs/ projects/ strategies consistent with TDs enterprise strategies.The US Corporate Citizenship Operations team consists of talented professionals who are responsible forleading and executing a wide array of operational responsibilities allowing the Social Impact and Sustainability teams to execute on their mandates in alignment to risk & control best practices and with operational excellence. Reporting to the Senior Group Manager Finance & Operations the US Corporate Citizenship Manager will play a key role in maturing US Corporate Citizenships 1A governance and controls functions. Responsibilities will include facilitating risk assessments overseeing procedural and policy documentation and maintaining best in class and auditable governance management. This position is highly visible and requires frequent interaction with Senior Management and stakeholders to ensure deadlines are met in all cases. The candidate must have the ability to assess operational risks associated with business line processes and can work independently in a team role requires experience facilitating risk assessments and understands the connectivity between processes risks. They should be proficient in Microsoft Excel and other Office applications. The candidate will be responsible for building and maintaining collaborative working relationships within US Corporate Citizenship across our North American Sustainability & Colleagues and executives and leaders across the bank where appropriate.Depth & Scope:Manages multiple community/environment programs/projects/initiatives of moderate scope and complexityHighly seasoned community/environment professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areasIntegrates knowledge of the enterprise sub-functions or business lines overarching strategy in developing solutions across multiple functionsInterprets internal/external business challenges and the industry environment recommends courses of action and best practices to improve products processes or servicesActs as a technical expert/lead integrating cross-function understanding within own field of specialtyIndependently manages end-to-end functional programsCommunicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholdersWorks autonomously as the lead and guides others within area of expertiseEducation & Experience:Undergraduate degree or relevant professional certifications designations or equivalent required7 years relevant experienceAdvanced knowledge of multiple marketing principles and disciplines strategy development consulting principles lines of businesses supported banking industry and product/customer marketsKnowledge of current and emerging competitor and market trendsKnowledge of risk management environment standards and regulationsKnowledge and understanding of process improvement methodologiesAbility to manage a budget and work within the constraints of that budgetAbility to contribute to strategic direction of the function and provide advice to senior leadershipSkill in mentoring coaching and performance managementAbility to lead plan implement and evaluate program/project activities to ensure completion of initiativesAbility to exercise sound judgement in making decisionsAbility to make an impact influence and achieve results with effective negotiation problem-solving and communication skillsAbility to work collaboratively and build relationships across teams and functionsSkill in using analytical software tools data analysis methods and reporting techniquesSkill in using computer applications including MS OfficeAbility to analyze organize and prioritize work while meeting multiple deadlinesAbility to work successfully as a member of a team and independentlyAbility to handle confidential information with discretionPreferred skills:Knowledge and experience with enterprise governance framework policies standards reporting and training requirementsKnowledge and experience with bank risk assessments such as ABAC and ML/TF&SKnowledge and experience with risk management environment standards and regulationsAbility to independently identify assess and escalate issues requiring senior management attentionExperience leading governance-related projects with multiple stakeholders and strict deadlinesExperience presenting to senior management and stakeholdersAbility to research interpret and summarize relevant governance standards expectations and impacts to 1A business linesSkill in using computer applications including MS OfficeCustomer Accountabilities:Designs develops and executes community/environment solutions to address marketing/business/enterprise needs/plans/strategies and supports a positive customer experience and the Brand ensuring alignment with internal marketing standards/goalsManages promotes and delivers assigned programs activities events and/or presentations that build awareness and encourage support and grants to community investment initiatives that enhance the TD Brand imageDesigns and produces strategic communications for positioning programs/initiatives while meeting established communication principles (consistent and addresses the audiences needs and expectations) on-time and on-budgetBuilds strong relationships with key representatives from selected charitable/external organizations as well as internal business partners and support groups to ensure required regulatory and legal obligations are metManages third party relationships that enhance and support the TD BrandProvides counsel and advice to businesses regarding any community giving investment and/or sponsorship initiatives/programsContributes to establishing and updating policies procedures and processes with other internal key stakeholdersActs as a key reference for programs and processes relating to area of expertise and provides counsel and advice to businesses regarding community/environment programs/strategies/investmentsProvides ongoing communication to ensure appropriate stakeholders are notified of progress or changes in program content budget direction timeline or status and escalates as appropriateMaintains strong understanding of TDs businesses enterprise strategies and external environment to deliver and ensure effective strategies/programsAssesses the effectiveness of programs processes and documentation; evaluates the impact on the achievement of business resultsDevelops and manages good working relationships and maintains open dialogue with key internal and external business partners to ensure adequate execution of project deliverablesActively works to resolve escalated issues and manages changes within the project/program/initiativeRecognized within TD as an expert within own field of expertiseContinuously enhances knowledge and keeps current with leading-edge and emerging strategies capabilities and/or trends in own field of expertise and competitive landscapeUnderstands broader functional/enterprise disciplines and how they link together to deliver integrated solutionsShareholder Accountabilities:Prepares and manages budgets for each project within the agreed upon parametersParticipates in the annual planning cycle; confirms quarterly forecast amounts (invoices and estimates) for quarterly budget lockdownManages the appropriate use of assigned resources (i.e. people budget processes) within area of responsibilityPlans and delivers efficient and cost-effective processes that support and promote the implementation of programsEvaluates the effectiveness of processes/services and recommends/champions possible enhancementsEnsures a high level of service by setting clear service standards measuring effectiveness maintaining appropriate resources and streamlining processes to meet/exceed standardsIdentifies ways to increase production efficiencies to maximize dollars spent on all programsPrioritizes and manages own workload to meet service level requirements for service and productivityAdheres to enterprise frameworks or methodologies that relate to activities for respective business area(s)Ensures respective programs/policies/practices are well-managed meet business needs comply with internal and external requirements and align with business prioritiesConsistently exercises discretion in managing correspondence information and all matters of confidentiality; escalates issues where appropriateProtects the interests of the organization identifies and manages risks and ensures the prompt and thorough resolution of escalated non-standard high-risk issuesConducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audienceConducts meaningful analysis at the functional or enterprise level using results to draw conclusions make recommendations and assess the effectiveness of programs/policies/practicesMonitors service productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities existApplies subject matter expertise in the discipline; provides guidance assistance and direction to othersActively manages relationships within and across various business lines corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirementsKeeps abreast of emerging issues trends and evolving regulatory requirements and assesses potential impactsMaintains a culture of risk management and control supported by effective processes in alignment with risk appetiteEmployee/Team Accountabilities:Participates fully as a member of the team supports a positive work environment that promotes service to the business quality innovation and teamwork and ensures timely communication of issues/points of interestProvides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business unitKeeps current on emerging trends/developments and grows knowledge of the business related tools and techniquesParticipates in performance management and development activities including cross training within own teamKeeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activitiesContributes to team development of skills and capabilities through mentorship of others by sharing knowledge and experiences and leveraging best practicesLeads motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationshipsContributes to a fair positive and equitable environment that supports a diverse workforceActs as a Brand ambassador for own business area/function and the Bank both internally and/or externallyPhysical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel OccasionalInternational Travel OccasionalPerforming sedentary work ContinuousPerforming multiple tasks ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds OccasionalSitting ContinuousStanding OccasionalWalking OccasionalMoving safely in confined spaces OccasionalLifting/Carrying (under 25 lbs.) OccasionalLifting/Carrying (over 25 lbs.) NeverSquatting OccasionalBending OccasionalKneeling NeverCrawling NeverClimbing NeverReaching overhead NeverReaching forward OccasionalPushing NeverPulling NeverTwisting NeverConcentrating for long periods of time ContinuousApplying common sense to deal with problems involving standardized situations ContinuousReading writing and comprehending instructions ContinuousAdding subtracting multiplying and dividing ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.Who We Are:TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn moreAdditional Information:Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.Colleague Development If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.Training & OnboardingWe will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.Interview Process Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationTD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.Required Experience:Manager Key Skills Facilities Management,Ado,Cosmetology,Autocad,Building Electrician,Application Support Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 91000 - 145600