Cosmetic Medical Assistant (DuluthSuwanee, GA) at Anne Arundel Dermatology

OverviewNorth Atlanta Dermatology is seeking a full-time Cosmetic Medical Assistant for our Duluth and Suwaneelocations. This role supports both cosmetic treatment services and general dermatology including assisting with procedures educating patients on skincare and cosmetic treatments and promoting product and cosmetic sales. Travel between our Duluth and Suwanee clinics is required.The ideal candidate is enthusiastic about aesthetics comfortable educating patients on cosmetic treatments and naturally motivated by sales. Candidates should enjoy discussing skincare cosmetic services and product recommendations and be able to deliver an elevated concierge-level patient experience.Schedule: Monday - FridayHours: 8:00 AM - 5:00 PMResponsibilitiesThe Cosmetic Concierge / Medical Assistant supports our cosmetic provider by combining hands-on clinical duties with patient education product knowledge and concierge-level service. This role assists with general dermatology and cosmetic appointments prepares patients for procedures supports in-office treatments and provides guidance on skincare regimens products and available aesthetic services.Candidates must have prior cosmetic/aesthetic experience (cosmetic dermatology medical spa cosmetic retail sales or plastic surgery setting preferred).Clinical & Medical Assistant DutiesRoom patients obtain medical history allergies and intake details.Prepare exam and procedure rooms set up trays stock supplies and maintain a clean workspace.Assist providers with cosmetic and general dermatology procedures (e.g. injections lasers microneedling chemical peels etc.).Take before-and-after photos and document treatment details in EMR.Handle specimen collection and labeling as needed.Review aftercare instructions with patients and ensure understanding.Assist with chart prep callbacks and general clinic support on non-procedure days.Cosmetic Concierge & Patient ExperienceComplete patient intake including gathering medical history skincare concerns treatment goals and cosmetic interest areas.Provide education on cosmetic procedures treatment plans expected results downtime and pricing.Guide patients through product recommendations based on skin concerns provider plans and available skincare lines.Support cosmetic consultations by helping patients understand the menu of services.Maintain a warm polished high-touch patient experience throughout the visit.Manage before/after photo library and ensure consistent imaging quality.Promote practice-wide cosmetic specials events and loyalty programs.Product & Retail SupportStay knowledgeable about cosmetic products skincare ingredients and proper usage.Assist with inventory restocking and merchandising of retail skincare.Communicate with cosmetic reps regarding samples education and new products.Support monthly product counts and stock reconciliation.Administrative SupportAssist with scheduling cosmetic appointments and follow-up visits.Educate patients on financing options (CareCredit) and loyalty programs (e.g. Alle Aspire).Support cosmetic events and occasional evening promotions.QualificationsRequired Skills/Abilities:Previous cosmetic or aesthetic experience is required (cosmetic dermatology medical spa or plastic surgery).Strong organizational skills.Excellent verbal and written communication skills.High attention to detail.Proficiency with technology and electronic medical record systems.Licensure/Certifications/EducationEducation and Experience:Minimum of High School Diploma.Physical Requirements:Prolonged periods of sitting at a desk and working on a computer.Must be able to lift 15 pounds at times. Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:Medical Dental & Vision insurance effective 1st of the month after date of startShort-term and long-term disability Voluntary life (employee spouse and child) Critical Illness and Hospital Indemnity Effective the 1st of the month following date of hireCompany provided Basic Life/AD&D insurancePaid time offPaid holidaysRetirement Savings accountEmployee discount on cosmetic services and products Key Skills EMR Systems,Clinical Laboratory Experience,Athenahealth,Algebra,eClinicalWorks,Primary Care Experience,Phlebotomy,Medical office experience,Vital Signs Experience,Experience Administering Injections,Medical Terminology,Medication Administration Employment Type : Full-Time Experience: years Vacancy: 1