Parts Counter at Illini Nissan

Parts counterJob Summary: Assist our internal and external customers with obtaining the parts they need providing a high level of customer service. Work alongside our service department to ensure they have everything they need to get our customers back on the road as efficiently as possible.Benefits and Perks:Competitive salaryMedical dental vision short term disability company paid life insurance voluntary life insurance critical illness and accident insurance available at 90 daysPaid time off begins accruing day one401k plus match available at 6 monthsEmployee discountsKey Responsibilities and Duties:Answering phone calls gathering all required information and providing accurate transaction details in return.Communicates effectively with the Parts Manager on issues related to obtaining parts such as out of stock items. Participates in problem solving these issues.Follows up on backorders and special orders daily.Issues proper credit when necessary ensuring all required documents are in order.Works effectively with the service technicians and service advisors to determine what parts are needed and estimating when work can be completed.Expedites the install process by notifying service as soon as parts are in for special orders.Maintains an organized department where items can be easily located and are stored safely.Other duties as assigned.Qualifications and Skills:Ability to prioritize workload and switch between tasks frequentlyAbility to work independentlyOrganization skills are a must haveAnalyze complex matters and problem solveReceptive to constructive criticismKnowledge of auto parts is very helpful Key Skills Business Development,Sales Experience,Marketing,Inventory Control,Customer Service,Computer Skills,Dealership Experience,GM Vehicles,Management Experience,Service Writing,Sales Management,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1