Credit Balance Specialist Physician Healthcare Claims at Guidehouse

Job Family:PFS GeneralTravel Required:NoneClearance Required:NoneWhat You Will Do:TheCredit Balance Specialist(Physician Claims) will manage credit balance workloads and respond and follow-up on external and internal inquires in a timely manner.This position will be on a hybrid schedule working two days in the Lewisville TX office and three days from home.Timely and accurately resolves credit balances.Process internal and external refund requests.Identify trends and escalate where appropriate.Maintain accurate clear concise and complete account notes and other relevant information.Respond to requests for information and resolve accounting discrepancies.Resolves unidentified payments through research.Research and respond to all patient inquiries received by telephone and mail.Update patient demographic information and initiate account adjustments.Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.What You Will Need:High School Diploma / GED or 3 years of relevant equivalent experience in lieu of diploma / GED.1-3 years working within the following sectors: healthcare insurance business finance or customer service.Working knowledge can be of the following: insurance claims billing coding follow-up finance accounting or customer service related responsibilities.What Would Be Nice To Have:Credit balance experience within a hospital backgroundPC skills in a Windows environment.Knowledge and utilization of desktop applications to include Word and Excel.Ability to initiate and follow through on projects and work independently with minimal supervision.#IndeedSponsored#LI-DNIWhat We Offer:Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical Rx Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramAbout GuidehouseGuidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.Required Experience:IC Key Skills EMR Systems,Post Residency Experience,Occupational Health Experience,Pain Management,SOAP,Primary Care Experience,Medical Management,Suturing,Workers' Compensation Law,Pharmacy Residency,Botox Experience,Epic Employment Type : Full-Time Experience: years Vacancy: 1