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Dickies Arena

Culinary Pastry Supervisor at Dickies Arena

Dickies Arena Fort Worth, TX

Job Description

ob Description :Full Time Pastry Supervisor will oversee all dessert production in the respective areas ofConcessions Suites Clubs/ Catering in the Pastry Chefs absence along with menu/featuredevelopment & event-based planning for all other Food & Beverage outlets. The Full Time PastrySupervisor will work closely with the Pastry Chef as well as the Culinary Team and FOHcounterparts to ensure quality selections are available on an event-by-event basis withconsideration of the anticipated guest demographic and directions given by the Pastry Chef. Theyare also responsible for making sure food quality and sanitation are maintained to the highest ofstandards. They will assist in the establishment and achievement of financial targets ncluding butnot limited to labor and food cost. The Full Time Pastry Supervisor will need to have awell-rounded baking background but still be able to assist in all F&B outlets if needed.QUALIFICATIONS: 2 years of culinary baking experience. Previous experience in high volume complex food service operations; sports and/ orentertainment venue strongly preferred. Comprehensive knowledge of baking pastry and chocolate work with a focus on qualityproduction sanitation food cost controls and presentation Demonstrate ability to complete projects in a reliable productive and expedient manner whileadhering to strict deadlines. Keyboarding skills and computer proficiency with software knowledge including MS Office Experience with computerized work force management software strongly preferred Experience with inventory and order management software strongly preferred Excellent verbal and written communication skills Ability to problem solve and prioritize multiple tasks in a fast-paced high-energyenvironment Ability to work independently and in a team environment Able to communicate effectively with management team guests and team members Superior internal and external customer service experience Must be able to work extended shifts of 10 hours or more as business dictates Must be flexible with schedule and able to work different shifts including nights weekends andholidays Must be able to work in fluctuating temperatures English reading writing comprehension math and computer skills required Ability to taste and evaluate food products Must be able to reach lift stoop bend and perform extensive standing and walking (includingstairs) throughout shiftEssential Duties (Include but are not limited to the following):Reasonable accommodations may be made to enable individuals with disabilities to perform theessential duties. Partner with the Dickies Arena Food and Beverage department leadership team to ensure asuccessful arena F&B operation Assist with the establishment and enforcement of Dickies Arena policies Work closely with other team members and other departments to ensure department specificprocedures tasks and goals are met consistent and effective communication occurs efficientoperational performance and a positive reputation of venue within the market/ industry ismaintained Support the concept development and overall operating plan establishment for all food andbeverage areas as it pertains to dessert options and pastry needs Drive the development of unique and signature dessert menus recipes special features etc. forthe venue with consideration to seasonal opportunities and industry trends Assist in the hiring training scheduling and daily oversight and mentorship of bakery teammembers Ensure all bakery team members have the tools necessary to complete their jobs Ensure consistent execution of all recipes training and accountability of the culinaryteam Operate and manage the pastry section of a kitchen working together with the otherchefs Decorate and present pastries and baked goods in a tasteful and beautiful way Monitor and order ingredients supplies and equipment through the Executive Chef Meet with customers to discuss custom-made desserts or baked goods for specialoccasions Ensure the bakery section of the kitchen adheres to health and safety regulations conduct dailywalkthroughs to assess equipment cleanliness etc Monitor inspect and assess baked goods throughout the venue daily establish and maintainproper par levels/ inventory levels are being met in accordance with event calendar Conduct and oversee the inventory management aspects of the pastry kitchen/ bakerydepartment Responsible for ensuring exceptional and consistent food quality presentation andproduction Follow and enforce policies associated with the safe service of all alcoholic beverages Engage with venue guests as well as team members to ensure exceptional hospitality is alwaysreceived Build and maintain strong relationships with venue staff guests subcontractors etc. Responsible for enforcing executing and maintaining all safety security and sanitationstandards throughout the venue Regularly obtain feedback from guests to improve operations. Thoroughly and accurately use all selected systems (Purchasing Eatec Work Force Management andmore) Other responsibilities and tasks as deemed appropriate by the Food and Beverage and DickiesArena Leadership TeamINTELLECTUAL/SOCIAL PHYSICAL DEMANDS AND WORK ENVIRONMENT:The intellectual/social physical demands and work environment characteristics described here arerepresentative of those that must be met by an employee to successfully perform the essentialfunctions of this job. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.Intellectual/Social demands:While performing duties of this job the employee is frequently required to multi-task under timelimits and with moderate to high pressure situations. Position requires constant attention todetails and accuracy of specified standards including following simple to complex (more than 3steps) instructions and concentration which frequently extends beyond 30 minutes at a time. Thisposition also requires frequent use of interpersonal skills with internal and external clients.Employee will frequently communicate via radio and in-person with others and exchange accurateinformation. This position requires employee to frequently work both independently or as part of ateam. Position also requires being able to recognize and resolve conflicts by being able to openlycommunicate with clients.Physical demands:While performing the essential functions of this job the employee will frequently operate acomputer and other office devices such as calculators telephones copy machines faxes andprinters. Employee will constantly move about inside and outside various areas of the facilitybefore/during/after events to interact with internal/external clients and supervise the work ofemployees during events. Employee must constantly communicate via telephone radio email andin-person with others and exchange accurate information. Employee may occasionally be required dueto business demands and event operations to lift and/or move up to 50 pounds.As business maintenance operations or emergency situations require employee may sporadicallyassist in lift/move 100 lbs. or more.Work environment:The duties of this position are performed primarily indoors but do require frequent movement in andout of controlled temperature units such as refrigerators and/or freezers. The noise level in thework environment is usually moderate with the exception of event days where the sound levels maybe higher than moderate. Employee will be occasionally exposed to outdoor weather conditionsyear-round. Employee will be exposed to and working in extreme temperatures when utilizing variouspieces of equipment.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing ofactivities duties or responsibilities that are required of the employee for this job. Dutiesresponsibilities and activities may change at any time with or without notice.Disclaimer:We are an equal opportunity employer and all qualified applicants will receive consideration foremployment without regard to race color religion sex national origin disability statusprotected veteran status or any other characteristic protected by law.Required Experience:Manager Key Skills Culinary Experience,Food Handling,Restaurant Experience,Food Preparation Experience,Kitchen Experience,Hotel Experience,Taleo,Cake Decorating,Cooking,Baking,Sanitation,Knife Skills Employment Type : Full Time Department / Functional Area: Food and Beverage Experience: years Vacancy: 1

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