Cust Svc Spec I-Centralized Pt Scheduler at Tek Ninjas

Job title: Cust Svc Spec I-Centralized Pt Scheduler Duration: 6 Work Mode: possible TTH 100% Onsite Schedule: Monday to Friday 8:30am-5:05pm (updated hours) Location:Costa Mesa CA -92626 Job Summary: The Customer Service Specialist serves our patients members and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certi cation to ensure coverage for appointments and medical care. With the assistance of data and technology they function as a liaison and ensures a high value and personalized experience. For Hoag Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist. Job Responsibilities: Required Skills & Experience: -One (1) three (3) years of customer service experience. Required Education: -High School Diploma or equivalent. Notes: REQUIRED (Please highlight these on resume): - 2 years direct experience with radiology diagnostic testing scheduling experience e.g. mammogram DEXA X-ray Ultrasound CT MRI Nuclear Medicine. - Health insurance verification knowledge PREFERRED: - Epic EMR experience. Key Skills Employee Orientation,Operational Risk Management,Primavera,Computer Skills,Primavera P6,Medical office experience,Medical Terminology,Schedule Management,Production Planning,Microsoft Project,Medical Scheduling,Phone Etiquette Employment Type : Full Time Experience: years Vacancy: 1