Customer Account Representative at Reynolds Consumer Products

OverviewJoinReynolds Consumer Productsand Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting dynamic fast-paced and high-performance organization. Are looking to build a strong career> Then we have an opportunity for you! We are searching for a Customer Accounts Representative to join our team in Appleton WI. ResponsibilitiesYour Role:As a Customer Accounts Representative you will be responsible for providing service to International and Domestic customers with a wide range of responsibility for the Presto Specialty business unit (Fresh-Lock Slider Specialty Films Geo). You will also ensure timely and accurate entry of customer sales orders into SAP working to meet the requirements of customers while verifying items pricing delivery dates applying miscellaneous charges and ensuring proper invoicing.You will have the opportunity to Make Great Things Happen!Receive customer orders via EDI email and phone. Ensure timely accurate booking of customers sales orders into our SAP system to meet the customers requirements.Work with various internal departments to resolve issues related to pricing inventory item changes order shortages transportation and on time delivery.Arrange for set up of new customers and ship to sites with appropriate SAP defaults for bill to payment terms shipment terms pricing etc.Resolve delivery issues related to late deliveries damages shortages requirements for product returns and carrier freight claims.May participate in other areas of Customer Support such as Vendor Managed Inventory capacity and customer priority teams/meetings export shipments and document preparation.You will love it here ifYou put safety first always.You listen learn and evolve.You are passionate about collaboration teamwork and achieving shared goals.You treat all people with respect operating ethically and embrace inclusivity.You are committed to improving our impact on local communities.QualificationsWe need you to have:2 years of related professional customer service and/or clerical experience in a manufacturing environment.Ability to process prioritize and use critical thinking skills to meet customer requirements efficiently and accurately.Possess excellent communication skills critical thinking skills pays attention to detail is an exceptional multi-tasker works extremely well under pressure and has a sense of urgency.Able to deal with ambiguity and drive towardsolutionsKeen understanding and sense of needs (internal and external customers).Proficiency in MS OfficeIcing on the Cake:BA/BS DegreeProficiency in SAPKnowledge of international shipping processesExperience in one or more of the following areas is helpful: Packaging Supply Chain Export Order ProcessingIf you answer yes to the followingwe want to meet you!Intellectual Curiosity: Do you have an inquisitive natureProblem Solving: Do you have a knack for tackling issues head-onEntrepreneurship: Do you enjoy taking ownership of your workCustomer Centricity: Do you always act in the best interests of the customer putting their needs firstGrowth Mindset: Do you focus on progress rather than perfectionContinuous Improvement: Are you never satisfied with the status quoWant to know more Check out our website or connect with us on LinkedIn!Apply today to join a fast-growing innovative company! Not a good fit but know someone who is Please refer them!Local candidates only no relocation assistance availableJoin Reynolds Consumer Products and Drive Your Careeracross a world of opportunities!For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process you may request assistance by emailing us at.No recruiter calls or emails please.RCP affords equal employment opportunities to applicants without regard to race color religion age disability status sex marital status protected veteran status pregnancy national origin genetics genetic information parental status or any other characteristic protected by federal state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations.Posted Salary RangeUSD $55000.00 - USD $60000.00 /ARequired Experience:Unclear Seniority Key Skills Business Development,Sales Experience,B2B Sales,Time Management,Customer Service,Communication skills,Cold Calling,Math,Retail Sales,Account Management,Outside Sales,Relationship Management Employment Type : Full-Time Experience: years Vacancy: 1