Customer Care Analyst II at TD Synnex

Customer Care Analyst II You are a detail-oriented hands-on results-driven individual with a clear commitment to creating a world-class customer service experience through proven communication skills and a strong work ethic to work in a challenging fast-paced energetic environment with responsibilities that include resolving customer inquiries pertaining to return authorizations and short shipments damaged or lost shipments. You have a minimum of four to six years of prior working customer service experience and excel in a team environment. You have experience with long-term vendor interaction and can perform research as needed to facilitate prompt resolution based on policies and procedures.Key SkillsCommunication Customer Inquiries Customer Service Decision MakingAt TD SYNNEX our values guide everything we do: Together We Own It We Dare to Go We Grow and Win and above all We Do the Right Thing. These principles shape how we work with each other our partners and our communities as we drive innovation and create lasting impact.Whats In It For YouElective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial physical and mental well-being through seminars events and our global Life Empowerment Assistance Program.Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peer-to-peer conversations and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal peer-led inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.Dont meet every single requirement Apply anyway. At TD SYNNEX were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds perspectives and skills. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity or expression sexual orientation protected veteran status disability genetics age or any other characteristic protected by law.TD SYNNEX is an E-Verify companyRequired Experience:IC Key Skills Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing Employment Type : Full-Time Experience: years Vacancy: 1