Customer Care Internship at Meritage Homes

ResponsibilitiesMeritage Home's is a Top 5 builder dedicated to building energy-efficient homes and communities. We are looking for future leaders that can help Meritage continue to grow, set our future strategy and solve our business challenges. Our internship program is designed to help you not only understand what we do but how and why we do it. If you are looking for an experience where you can immerse yourself in a business, establish a network, learn, develop your skills, and have some fun, then this is the place for you. This internship is for summer 2026 (full-time) starting May 2026. The Customer Care Intern will learn the warranty process and procedures for new home construction. This includes gaining an understanding of the different types of warranty requests and repairs and how to ensure quality internal and external customer experiences. This is all while learning the broader business strategy, participating in cross-functional projects involving other interns and business leaders. The stuff you will do:Work closely with internal business leaders to learn the homebuilding industry, the Meritage business model and an assigned functional area such as construction, land, marketing, operations, purchasing, finance, human resources, etc.Learn our core values and why they drive everything we doTranslate classroom experience into practical application during the internshipParticipate in cross-functional projects involving other interns and business leaders centered around current business challengesPresent real world business recommendations to senior leadership that can help drive our strategyWrite a paper focusing on the experience or another assigned topicMeritage Homes does not provide Visa sponsorship. #LI-KS1#earlycareer QualificationsNeed to be awesome at:Operating with integrityAlways assuming positive intent and bringing passion to workHaving a desire to "win" and get stuff doneFostering an inclusive environmentAsking questions, seeking to understand and making recommendations to improveWanting to always innovate, think of new ideas and solve for bigger problemsBeing relentless in the pursuit of excellence; will never "settle"Actively enrolled in a degree program from a regionally accredited university or collegePreferred:Experience working in customer serviceExperience working in a team environment on cross team or functional projectsExperience dealing with ambiguityExperience in a leadership capacity or role and influencing peersRelevant College Coursework/Majors:Business AdministrationCivil EngineeringConstruction ManagementFinanceMarketingReal EstateOperationsProject Management OverviewAre you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we are focused on delivering a Life.Built.Better.. Meritage is committed to building energy-efficient and affordable entry-level and first move-up homes across the US. We are looking for candidates who are excited about furthering their careers, as well as bringing their authentic self every day to be part of an inclusive organization. Meritage was certified a Great Place To Work for a second year in a row, and is currently ranked on Fortune's Best Workplaces listings in the categories of Construction, Women and Parents. Meritage has delivered over 200,000 homes in its 40-year history, and has a reputation for its distinctive style, quality construction, and award-winning customer experience. Meritage is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas. When joining Meritage Homes, you and your career can benefit in several ways, including:A work environment that encourages creativity and innovative ideas from every levelAn organization that lives by its core values everydayTeam atmosphere where every individual is considered a vital assetState of the art technology to provide an optimal working environmentA competitive pay structureStrong benefitsFlexibility in work-life integrationTeam-oriented environment where all individuals play an integral role in the companyOpportunity to further your career in a growing national organizationMaintain a competitive drive to be the best