Customer Experience Specialist at New Bern Auto Group

Join the Winning Team at New Bern Auto Group!Position: Experience Consultant (Sales)Location: New Bern NCEmployment Type: Full-TimeAbout New Bern Auto GroupNew Bern Auto Group is one of the most dynamic customer-driven dealerships in Eastern North Carolina. Were growing fast we love what we do and were looking for energetic people who want to build a rewarding careernot just another job. If youre passionate about helping customers and want to be part of a high-performance team this is the place for you.What Youll DoAs an Experience Consultant youll be the first point of contact for our shoppers helping them discover the perfect vehicle while creating an unforgettable customer experience. This is a sales positionbut without the pressure and fear of commission-only pay. We set you up to succeed with a supportive environment steady income and the tools you need to win every day.Your ResponsibilitiesEngage customers in person online and by phone with enthusiasm and professionalismSet high-quality sales appointments and follow up with confidencePresent and demonstrate vehicle features technology and benefitsCreate a friction-free customer-first buying experienceMaintain detailed notes in the CRM and stay on top of follow-upsWork closely with sales leadership to meet and exceed customer satisfaction goalsStay informed about inventory new models and automotive trendsBring positive energy to the showroom every single dayWhat Makes This Role DifferentA sales career without the fearyou get stable pay PLUS bonuses not commission-only stressClear expectations strong support and continuous trainingA fun competitive team-focused environment that celebrates your winsReal opportunities for advancement within New Bern Auto GroupWho Were Looking ForHigh-energy communicators who love working with peopleMotivated individuals who want to grow their income and careerConfident appointment-setters with strong phone and interpersonal skillsCustomer-focused candidates who thrive in a fast-paced sales environmentAutomotive experience is great but not requiredwell train the right personComfortable using computers tablets and CRM systemsWhat We OfferCompetitive hourly pay achievable bonusesComprehensive professional trainingClear career paths across sales management and moreEmployee discounts on vehicles and serviceFull benefits package (health dental vision PTO 401k)*A fun upbeat culture where your effort truly pays offReady to Join the New Bern Auto Group FamilyApply today with your resume and a short note about why youd be a great fit. We cant wait to help you build a career where you grow earn and love what you do!Required Experience:IC Key Skills Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator Experience: years Vacancy: 1