Customer Liaison at California Closets

The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone email or when in the showroom.***The pay for this opportunity is $18/hr******The typical work schedule will be Sunday-Wednesday 10a-6p***What We Offer:California Closets has both company-owned and franchise locations. This location is company-owned therefore earns the following benefits:Health insurance Medical Dental and VisionPTO days floating holidays paid holidays and sick days401K retirement plan with company match40 hours/week with overtime potentialGrow your career with us many promotional opportunities are availableFranchises are independently owned and operated and may offer different benefits.Duties and Responsibilities:Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.When in a showroom serves as first contact to greet all clients who visit our showroom including assisting the clients with signing our guestbook and offering refreshments as necessary.Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.May be assigned administrative duties including online social media support warranty trade packages additional sales support (add-ons) and other clerical responsibilities.Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling as needed.Based on business size may handle accounts receivable tasksQualifications : 1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry preferably within a luxury brand environmentAssociates Degree related to business administration / accounting from an accredited college or university preferredCalendar management / regional scheduling experience preferredSelf-starter with a positive attitude and ability to manage own schedule and comfortable working in a fast-paced environmentDetail oriented organized and time management skillsAbility to provide an exceptional client experience aligned to the company valuesTech savvy with the ability to quickly learn and apply various business systems (CAD Epicor Salesforce Microsoft Office etc)Additional Information : Find us on Facebook YouTube and InstagramWe are an equal opportunity employer. We E-Verify.All your information will be kept confidential according to EEO guidelines.#NV123Remote Work : NoEmployment Type : Full-time Key Skills Presentation Skills,Time Management,Clinical Research,Communication skills,GCP,Infusion Experience,Managed Care,Hospice Care,Conflict Management,Clinical Trials,Research Experience,Home Care Experience: years Vacancy: 1