Customer Project Trainee at aps

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow Empower Each Other and Succeed Together. Summary At APS were committed to powering Arizona with safe reliable and affordable energy. As aCustomer Project Trainee youll begin a structured training program designed to prepare you for a future role as a Customer Project this role the Customer Project Trainee will learn how to coordinate and manage service-level and routine customer projects that keep our communities connected. Youll gain hands-on experience in planning scheduling and overseeing projects from start to finishmaking a real impact on customer satisfaction and operational excellence.What you will do :Complete APSs Customer Project Representative Training Program including on-the-job learning.Assist in planning scheduling and coordinating routine design projects from initiation through construction and close-out.Support project design decisions by analyzing load requirements cost-effective solutions and compliance with specifications.Collaborate with customers developers and internal teams to define project scope and ensure smooth execution.Help prepare work authorizations job estimates and customer invoices while managing project timelines.Conduct site inspections to ensure safety and compliance providing guidance to customers and contractors.Who we are looking for:A motivated learner eager to build a career in project management and customer service.Strong organizational and problem-solving skills with attention to detail.Ability to communicate effectively and work collaboratively across teams.Basic understanding of electrical systems or willingness to learn technical concepts.Comfortable working in a fast-paced environment with multiple priorities.Minimum Requirements Bachelors degree in Business or related field;OR Associate Degree in a related discipline with one (1) year related combined experience in design construction project management or customer service;OR High School Diploma and 2 years related combined experience in design construction project management or customer service.Previous experience working in a Customer-facing role.CPM Battery Aptitude Test is required. A valid Arizona Drivers License is required.Preferred Special Skills Knowledge or Qualifications:Experience with customer interface ability to adapt/respond to a variety of stakeholders manage complaints negotiation skills and problem solving.Business planning and project management skills.Computer skills: Windows Word Excel CC&B GIS and work order management programs such as Maximo and Primavera. Proficiency in the application of PC skills and programs for data management and project scheduling as well as the analytical ability to evaluate the interdependent relationship of project variables.Basic electricity course and drafting/CAD experience.Successful completion of college Algebra.Strong interpersonal verbal and written skills.May require Emergency response support for unusual or emergency situations such as summer storms and/or other catastrophic events.Onsite: Requires work to be performed in the field and/or at an APS facility. Depending on the responsibilities of the role this may include but is not limited to working at a power plant job site or in the community.Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees). Role types are subject to change based on business need.Required Experience:Intern Key Skills C++,Front Office Management,Fusion,Banking & Finance,Data Analysis Employment Type : Contract Experience: years Vacancy: 1